RN Nurse Manager - MHU, Samaritan Hospital, Troy

Trinity Health•Troy, NY

1d•Onsite

About The Position

Serves as a member of the Behavioral Health Management team. The Manager has accountability for the effective and efficient operation of the MHU Unit. The Manager spends 20% of the time in direct staff supervision and 80% of the time in administrative duties. The Nurse Manager responsibilities include maintaining a high patient satisfaction, ensuring that clinical operations are effective, and overseeing hiring and retention of staff. The Manager will educate staff on organizational goals, patient safety, quality of care, and regulatory requirements. Participate and engage staff in LEAN activities and goals. Collaborate with staff and physicians on achieving throughput metrics. Collaborates with members of the interdisciplinary leadership team and unit staff to ensure department productivity and budget standards are maintained. Coordinates and conducts unit staff meetings with collaboration of the Director. Communicates and collaborates on a regular basis with the Director Achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction. Exercise a leadership style that fosters an environment where the concepts of positive peer relations, team building, collaboration, achievement of consensus and cooperation are integrated within the health team. Develops and supports employees at all levels in a supportive atmosphere, which is open to ideas. Plans for, directs, and/or participates in regularly scheduled meetings and conferences with staff. Informs staff of organizational changes. Seeks to provide a link between management and staff. Interprets organizational goals. Utilizes motivational dynamics to maintain productivity and morale. Allocates responsibility and authority appropriately. Maintains accountability for work by staff and self. Seeks to maintain professional identity of team members. Attends Committee meetings as required Takes timely and appropriate actions to resolve identified issues. Exercises patience and control, especially in difficult or stressful situations; resolves conflicts appropriately. Quality Management Establishes and monitors indicators for quality outcomes. Effectively assesses outcomes from care teams. Collaborates with physicians and quality coordinators to review outcomes and establish targets. Performance Management Oversees the administration of the employee performance review process and supports the process of peer review. Ensures competency of staff and addresses defined learning needs by utilizing appropriate resources within the Patient Care Services and throughout St. Peters Health Care Partners. Ensures appropriate training and skill development is available for professional and technical staff. Financial Management Establishes master staffing based upon historical data, unit of service forecasts, census, acuity, and care hours per patient day requirements. Monitors trends and recommends staffing adjustments based on them. Submits data and rationale to support recommendations. Monitors hours worked, including overtime, for all unit/center personnel. Monitors and controls salary and non-salary budgets and justifies variances. Actively participates in the budget process of Patient Care Services. Makes recommendation for new programs and/or program changes with supporting data justifying the need. Develops and monitors Payroll, Revenue and Expense Budgets based on program of care requirements. Anticipates variances and provides explanation within the required time. Projects Capital Equipment needs and makes recommendation with justification for acquisition. Interprets budget to staff and sets expectations for staff involvement in cost containment. Demonstrates ability to set future fiscal priorities utilizing current budget data. Utilizes budget data in decision making. Develops and monitors Payroll, Revenue and Expense Budgets based on program of care requirements. Anticipates variances and provides explanation within the required time. Projects Capital Equipment needs and makes recommendation with justification for acquisition. Interprets budget to staff and sets expectations for staff involvement in cost containment. Demonstrates ability to set future fiscal priorities utilizing current budget data. Utilizes budget data in decision making. B. MENTAL/VISUAL/PHYSICAL DEMANDS: The Manager must be able to stand, sit and walk for long periods of time. Manual dexterity sufficient to manipulate patient care devices and a personal computer, and visual/auditory acuity adequate to perform observation and therapeutic care. C. PATIENT SENSITIVITY: The position of the Manager requires the supervision of staff who provide care to patients who range in age from newborn to geriatric. D. EDUCATION REQUIREMENTS: The Manager requires graduation from a recognized program in professional nursing and a current New York State license. A baccalaureate in nursing is required and 3 years of relevant nursing experience with documented leadership ability. E. TECHNICAL KNOWLEDGE: The Manager position requires a broad base of knowledge related clinical specialization, human resource management, fiscal management, customer relations and performance improvement techniques. F. PROBLEM-SOLVING: The Manager position has responsibility and authority for decision making with the area of accountability. The Manager works with many internal and external customers to problem solve. The manager will communicate with the Director with updates on the department changes. G. INTERNAL/EXTERNAL CONTACTS: The Manager is expected to standardize and develop policies for areas of responsibility; a moderate degree of formal and informal marketing is involved with public presentations as needed. H. PLANNING: The Manager is in a highly responsible position that impacts patient outcomes, staff effectiveness, customer relations, fiscal outcomes and overall reputation and marketability of services under their direction.

Requirements

Graduation from a recognized program in professional nursing.
Current New York State license.
Baccalaureate in nursing.
3 years of relevant nursing experience with documented leadership ability.
Broad base of knowledge related to clinical specialization, human resource management, fiscal management, customer relations and performance improvement techniques.
Ability to stand, sit and walk for long periods of time.
Manual dexterity sufficient to manipulate patient care devices and a personal computer.
Visual/auditory acuity adequate to perform observation and therapeutic care.
Supervision of staff who provide care to patients who range in age from newborn to geriatric.

Responsibilities

Accountability for the effective and efficient operation of the MHU Unit.
Maintaining a high patient satisfaction.
Ensuring that clinical operations are effective.
Overseeing hiring and retention of staff.
Educating staff on organizational goals, patient safety, quality of care, and regulatory requirements.
Participating and engaging staff in LEAN activities and goals.
Collaborating with staff and physicians on achieving throughput metrics.
Ensuring department productivity and budget standards are maintained.
Coordinating and conducting unit staff meetings.
Communicating and collaborating on a regular basis with the Director regarding achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction.
Fostering an environment of positive peer relations, team building, collaboration, achievement of consensus and cooperation.
Developing and supporting employees at all levels in a supportive atmosphere, which is open to ideas.
Planning for, directing, and/or participating in regularly scheduled meetings and conferences with staff.
Informing staff of organizational changes.
Providing a link between management and staff.
Interpreting organizational goals.
Utilizing motivational dynamics to maintain productivity and morale.
Allocating responsibility and authority appropriately.
Maintaining accountability for work by staff and self.
Seeking to maintain professional identity of team members.
Attending Committee meetings as required.
Taking timely and appropriate actions to resolve identified issues.
Exercising patience and control, especially in difficult or stressful situations; resolving conflicts appropriately.
Establishing and monitoring indicators for quality outcomes.
Assessing outcomes from care teams.
Collaborating with physicians and quality coordinators to review outcomes and establish targets.
Overseeing the administration of the employee performance review process and supporting the process of peer review.
Ensuring competency of staff and addressing defined learning needs.
Ensuring appropriate training and skill development is available for professional and technical staff.
Establishing master staffing based upon historical data, unit of service forecasts, census, acuity, and care hours per patient day requirements.
Monitoring trends and recommending staffing adjustments.
Monitoring hours worked, including overtime, for all unit/center personnel.
Monitoring and controlling salary and non-salary budgets and justifying variances.
Actively participating in the budget process of Patient Care Services.
Making recommendations for new programs and/or program changes with supporting data justifying the need.
Developing and monitoring Payroll, Revenue and Expense Budgets based on program of care requirements.
Anticipating variances and providing explanation within the required time.
Projecting Capital Equipment needs and making recommendations with justification for acquisition.
Interpreting budget to staff and setting expectations for staff involvement in cost containment.
Demonstrating ability to set future fiscal priorities utilizing current budget data.
Utilizing budget data in decision making.
Standardizing and developing policies for areas of responsibility.
Performing formal and informal marketing as needed, including public presentations.