RN, Navigator, Per Diem, Day Shift

Adventist Health•Tillamook, OR

About The Position

The RN Navigator acts as a patient advocate and guides patients and their families or caregivers through the clinical care system. The navigator establishes contact with new patients, explains clinical care options, and directs patients to appropriate services within the organization, at outside facilities, and in the community to support timely treatment and recovery. The role identifies and addresses barriers to care, connects patients with healthcare and community support resources, and supports physicians and the interdisciplinary team in facilitating care, improving clinical outcomes, and enhancing patient satisfaction. The position also implements day-to-day care management interventions for identified clinic patients. Adventist Health Bakersfield is a 254-bed acute care hospital with 20 primary and specialty care medical offices. The organization describes its location in Bakersfield as offering affordable housing, favorable weather, access to education, and proximity to regional attractions.

Requirements

Registered Nurse (RN) licensure in the state of practice is required.
Associates must receive required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Nice To Haves

Bachelor's Degree in Nursing (BSN).
Clinical experience, preferably in managed care, disease management, or care management.
Experience working with electronic medical records (EMR).
Nurse Practitioner (NP) licensure in the state of practice.
Certified Case Manager (CCM) or Chronic Care Professional (CCP) certification.

Responsibilities

Help patients and families identify and access appropriate institutional and community resources and coordinate appointments.
Implement care interventions and follow up to promote timely care and prevent delays in access to services and physician follow-up instructions.
Interact with hospital departments and third-party payers to meet patient needs.
Serve as the primary patient intake point and conduct patient triage.
Assess patients' clinical, emotional, and social needs initially and on an ongoing basis, and make appropriate recommendations or referrals.
Track ordered diagnostic tests and facilitate timely completion and confidential reporting of results to patients, families, and ordering clinicians, including interpretation.
Coordinate long-term follow-up and track patient outcomes according to clinic protocols.
Collaborate with patients, families, and healthcare providers to deliver care in a safe, healing, humane, and caring environment.
Provide learning opportunities and health information to patients, families, and members of the treatment team.
Represent the clinic in the community by promoting awareness of its services, conducting screenings, providing community education, and participating in outreach.
Document coordinator and patient interactions in electronic or hardcopy charts in accordance with hospital standards.
Create reports from patient data, including volumes and outcomes.
Monitor, analyze, and report clinical and operational key indicators to the clinic governing body and identify performance improvement opportunities.
Perform other job-related duties as assigned.