RN Navigator, Orthopedic Trauma/Oncology Service Line

UofL Health•Louisville, KY

1d•Onsite

About The Position

The RN Navigator provides and coordinates a comprehensive rehabilitation care continuum at UofL Health - Frazier Rehab. The role supports patients before inpatient admissions and beyond outpatient rehabilitation discharge, providing patient care and education, documenting care, and facilitating communication among patients, support systems, UofL Health team members, and physicians. The navigator tracks performance-improvement measures for specialty populations, including patient-experience initiatives and quality-care metrics, and works to improve rehabilitation services. The role promotes patient and staff education through group education and competency training. It facilitates the development, coordination, and implementation of patient care plans; supports rehabilitation staff development and competency completion; and serves as a liaison with clinical educators. The navigator ensures the clinical team has appropriate equipment, supplies, and training, and coordinates care throughout the continuum in collaboration with other care-team members to optimize participation and outcomes.

Requirements

Associate’s degree in Nursing (ADN).
Two years of experience in rehabilitation nursing.
Active Kentucky Registered Nurse license, or compact license with privileges to work in Kentucky.
Basic Life Support (BLS) certification accredited by the American Heart Association.
Knowledge and implementation of current clinical practice guidelines for diagnoses requiring rehabilitative care.
Ability to deliver patient care across the lifespan in accordance with Kentucky Board of Nursing regulations and guidelines.
Effective time management and ability to adjust schedules to meet patient-care demands and specialty-program priorities.
Ability to identify improvement opportunities, communicate concerns, and independently seek solutions.
Ability to receive constructive feedback and adjust accordingly.
Ability to work with multidisciplinary provider teams in small and large group settings; diplomacy and relationship-building skills.
Ability to maintain thorough, efficient, and compliant clinical documentation in an electronic medical records system.
Ability to adapt to changing technology platforms and virtual learning features.
Effective verbal and written communication skills, with the ability to adjust communication style for the audience.
Critical-thinking skills for complex patient situations, process improvement, evidence-based practice, and operational problem-solving; ability to help others develop clinical reasoning skills.
Proficiency in Microsoft Word, Excel, and PowerPoint, and ability to learn and use the electronic documentation system.
Commitment to service, organizational values, professionalism, confidentiality, safety, teamwork, and customer service.

Nice To Haves

Bachelor of Science in Nursing (BSN).
More than two years of rehabilitation nursing experience and experience with the designated specialty population.
Certified Registered Rehabilitation Nurse (CRRN).
Program-specific certifications such as CPN or CBIS.

Responsibilities

Educate patients, families, and caregivers across the care continuum; assess learning needs, set objectives, and coordinate training and competencies for patients and support systems.
Coordinate and participate in patient care plans from acute care through inpatient and outpatient rehabilitation to community reintegration, emphasizing education, medical management, and prevention of secondary complications.
Serve as a direct communication link among patients, physicians, therapy teams, and nursing teams.
Develop and track performance-improvement measures in collaboration with directors, physicians, nursing, and rehabilitation teams.
Monitor patient progress and identify changes in physical, cognitive, or psychosocial presentation that may require immediate intervention; collaborate with team members to implement care plans.
Provide evidence-based education and training to UofL Health team members, physicians, students, and stakeholders to improve care quality, safety, satisfaction, and community awareness of rehabilitative practice.
Deliver high-quality healthcare services professionally, compassionately, courteously, and with respect for each person’s dignity and individuality.
Attend continuing education relevant to clinical areas and maintain knowledge and skills for the designated specialty population.
Collaborate with departments and outside agencies to meet patient and organizational needs.
Facilitate community engagement to promote awareness and identify available resources.
Develop operational improvements to reduce healthcare costs through prevention of secondary complications related to spinal cord injury.
Develop and update departmental policies and procedures in accordance with applicable accreditation, state, federal, and other regulatory criteria, as needed.
Comply with company policies, procedures, standards of conduct, HIPAA privacy and security requirements, nursing competencies, and safety standards.
Support team members and provide effective customer service to physicians, patients, residents, visitors, staff, and the broader healthcare community.
Perform other duties as assigned.