RN - Medical Case Manager

HealthCare Access Maryland • Baltimore, MD

7h

About The Position

The Registered Nurse (RN) Medical Case Manager coordinates healthcare services for children in the Baltimore City Department of Social Services (BCDSS) foster care, ensuring timely access to medical and mental health care. The role monitors health needs, supports child welfare staff and caregivers with education and resources, and works with a multidisciplinary team to establish and maintain medical homes. The position requires strong organizational, communication, and problem-solving skills, cultural sensitivity, and a commitment to compassionate care.

The position coordinates holistic healthcare for children in the MATCH Program in partnership with BCDSS foster care, foster parents, biological parents, managed care organizations, and healthcare providers. It identifies immediate medical needs, reviews required exam documentation, assesses children at risk of complications, and helps ensure appropriate ongoing care. The role also documents assessments, medications, treatment plans, activities, and resolutions in BCDSS and HCAM systems, and participates in team, inter-agency, and multidisciplinary meetings. Additional duties may be assigned, and work past normal working hours may be required based on business needs.

Requirements

• Bachelor’s degree in nursing from an accredited college or university.
• Current Registered Nurse licensure in the State of Maryland.
• One year of clinical nursing experience.
• Relevant clinical experience providing services to families and children, preferably in a public health or community setting.
• Strong computer literacy, specifically with MS Word, Excel, Outlook, and SharePoint (365).
• Organizational skills and ability to manage a demanding workload.
• Attention to detail in completing files and meeting contract compliance requirements.
• Sensitivity to the cultural and socioeconomic characteristics of the population served.
• Support for the Housing First philosophy; knowledge is preferred.
• Excellent oral and written interpersonal and communication skills.
• Problem-solving skills.
• Proven ability to work efficiently and meet deadlines.
• Ability to meet the physical demands described, including regularly lifting or moving up to 25 pounds and occasionally up to 50 pounds; reasonable accommodations may be made.

Nice To Haves

• Knowledge of the Housing First philosophy.
• Relevant clinical experience serving families and children in a public health or community setting.

Responsibilities

• Coordinate holistic healthcare for children in the MATCH Program with BCDSS foster care, foster parents, biological parents, managed care organizations, and healthcare providers.
• Ensure children in foster care receive timely medical and mental health care.
• Assess children at risk for potential medical and mental health complications and monitor them closely.
• Identify immediate medical needs when children sheltered with BCDSS are registered and begin healthcare coordination.
• Review and assess initial medical documentation from mandated foster care exams.
• Make recommendations about the appropriate continuing care team.
• Work with the Program Manager to conduct weekly case transfer meetings.
• Provide caregivers and child welfare workers with recommendations, resources, and education.
• Help foster care families navigate the Health Choice system and establish and maintain medical homes for children in BCDSS foster care.
• Prioritize care and contacts according to urgency while multitasking accurately.
• Document case management assessments, medications, treatment plans, activities, and resolutions in BCDSS and the HCAM Program database.
• Attend weekly team meetings to review case assignments and transfers.
• Participate in meetings required by BCDSS, as well as multidisciplinary team meetings, inter-agency meetings, and conferences.
• Submit timesheets accurately and on time.
• Complete training required by HealthCare Access Maryland and funders.
• Perform additional duties as assigned.
• Work past normal working hours when required by business needs.
• Follow applicable safety and environmental requirements, HCAM and worksite safety policies, and standard precautions; report unsafe conditions or accidents and participate in safety training.

Benefits

• Vacation, sick, personal, and mental health leave.
• 401(k) retirement plan with employer match.
• Medical insurance.
• Dental insurance.
• Life insurance, including company-paid life insurance and voluntary life insurance options.
• Short-term and long-term disability insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary emergency savings fund with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level