Under the direction of the Director, Care Management, the Manager is responsible for the overall daily operations and clinical practice of the Care Management department. Oversees Care Managers and support staff to promote and ensure effective and efficient patient care management services across the healthcare continuum. Supervises caregiver activities to foster a teamwork environment in which caregivers are highly engaged and facilitates the growth and development of the department to meet the needs of our patients, community and ministry in response to the dynamic nature of the healthcare environment. Oversees the collection, analysis, and reporting of quality data related to department services, quality improvement, and performance improvement. Plans, organizes, analyzes, develops and implements Departmental programs, services and strategies to ensure favorable operating results. Adheres to all Budgetary and Productivity goals/standards. Ensures the attainment of Department and Hospital goals, policies and procedures. Responsible for department recruitment, hiring, training, development and retention of caregivers.
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Job Type
Full-time
Career Level
Manager