RN Intake Coordinator Cancer Center

OSF HealthCare•Peoria, IL

7h•Hybrid

About The Position

The RN (Registered Nurse) Intake Coordinator manages all new inquiries and referrals for OSF specialty services. Acting as the primary point of clinical contact, the coordinator provides consumer-friendly, multi-modality referral options and a personalized experience for patients and families to support seamless navigation into care and services. The role gathers and reviews clinical information, including reports, test results, and imaging, and collaborates with referring providers, physicians, advanced practice providers, and care teams to coordinate timely access to specialty care. The coordinator assesses clinical, emotional, spiritual, psychosocial, financial, and other patient needs, referring patients to appropriate supportive services and community resources as needed. As a clinical resource within the specialty area, the coordinator reinforces patient and family education, contributes to the development and refinement of educational materials, and helps ensure patients feel supported and informed throughout intake. The coordinator also participates in screening, prevention, and educational events relevant to the specialty service line. This work supports efficient patient flow, provider productivity, and a patient-centered, compassionate entry into OSF specialty services. The position has a hybrid schedule, with possible in-person attendance for training, education, and other needs throughout the year.

Requirements

Associate degree in nursing.
Three years of experience as a Registered Nurse.
Illinois or Michigan Registered Nurse license.
Current American Heart Association Healthcare Provider BLS certification upon hire.
Obtain specialty certification within three years of hire, if applicable.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Three years of specialty nursing experience, such as Oncology, Neurology, Critical Care, or Pediatrics.
Specialty certification, such as Oncology, Pediatrics, or Navigation.

Responsibilities

Manage new inquiries and referrals for OSF specialty services.
Serve as the primary point of clinical contact and provide referral options to patients and families.
Gather and review clinical information, including reports, test results, and imaging.
Collaborate with referring providers, physicians, advanced practice providers, and care teams to coordinate timely access to specialty care.
Assess patients’ clinical, emotional, spiritual, psychosocial, financial, and other needs.
Refer patients to supportive services and community resources as needed.
Reinforce patient and family education and contribute to developing and refining educational materials.
Participate in screening, prevention, and educational events relevant to the specialty service line.