RN Hospice Clinical Manager

UnitedHealth Group•Conroe, TX
•$74,844 - $112,266

About The Position

The RN Clinical Manager Hospice provides leadership, supervision, and coordination of therapy services to ensure high-quality, compliant, and cost-effective patient care. The role maintains fiscal responsibility, facilitates patient care communication, and supports referrals, scheduling, patient visits, and documentation as needed. The position supports clinical operations and staff, oversees patient eligibility and referrals, scheduling, payor verification, precertification, and documentation quality. It collaborates with clinicians on patient goals and plans of care, evaluates patient needs, and revises care plans as necessary. The manager may provide direct patient care infrequently during emergencies, participates in the on-call process, supports staff training, and helps investigate and resolve concerns raised by patients, families, or physicians.

Requirements

  • Associate or bachelor’s degree in nursing.
  • At least 1 year of clinical RN experience in home health or hospice.
  • At least 1 year of RN management experience.
  • Current RN license specific to the state or states assigned.
  • Current CPR certification.

Responsibilities

  • Support, participate in, and work cooperatively with the director of staffing.
  • Be responsible for overall patient-care quality and the clinical performance of nurses and aides.
  • Organize clinical operations for the care center.
  • Review service requests and determine patient eligibility and suitability for home care services.
  • Coordinate patient referrals and admissions with intake.
  • Oversee scheduling.
  • Oversee payor verification and precertification requirements.
  • Review other staff members’ documentation and ensure missing, incomplete, or untimely documentation issues are resolved.
  • Assist clinicians in establishing immediate and long-term patient goals, setting priorities, and developing the Plan of Care (POC).
  • Regularly evaluate patient needs and revise the plan of care in collaboration with clinicians as needed.
  • Provide direct patient care infrequently in emergencies, as needed.
  • Participate in the on-call process.
  • Assist with staff training to ensure quality care, compliance, and fiscal responsibility.
  • Participate in investigating and resolving patient, family, and physician concerns.

Benefits

  • $5,000 sign-on bonus for external candidates.
  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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