RN Emergency Flow Coord, Nights

Piedmont Healthcare Inc.•Snellville, GA

8d•Onsite

About The Position

The Emergency Department Flow Coordinator is a Registered Nurse responsible for coordinating patient flow within the Emergency Department. This full-time night position involves managing patient placement, facilitating communication between providers, monitoring room availability, and ensuring efficient coordination of orders, collections, and procedures. The role also includes providing clinical care as needed, implementing ED protocols for increased patient census, and contributing to quality management initiatives related to patient wait times. The position requires strong leadership, communication, and problem-solving skills, with the ability to maintain composure under pressure and interact professionally with a wide range of staff and hospital personnel. The role also involves specific knowledge and education related to stroke patient care and performance measures.

Requirements

Graduate from a nursing program Required
1 year of Emergency Department experience, as a registered nurse (RN) Required
Experience participating in and/or leading quality and process improvement projects Required
RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure Required
BCLS - Basic Life Support Required
ACLS Required
PALS - Pediatric Advanced Life Support Required
Demonstrated appropriate clinical knowledge to evaluate and prioritize patient flow issues.
Demonstrated excellent leadership, communication, and problem-solving skills, ability to set priorities, works and a team member and delegation abilities.
Ability to maintain composure under pressure.
Excellent interpersonal skills necessary to interact, motivate, and communicate with a wide range of staff and hospital personnel in a professional manner; guest relation's skills must be strong, genuine, and noticeable.
Knowledgeable in assessment, planning, treatment, and evaluation of patients experiencing stroke or stroke-like symptoms
Completes required 4 hours of stroke related education annually and demonstrates competency with performing the MEND exam
Performs quick triage assessment, incorporating age specific or cultural phenomena, upon arrival
Incorporates relevant cues, and eliminates non relevant cues, when analyzing assessment data
Quickly and accurately establishes triage acuity based upon assessment data
Plans with patient, family, significant other and healthcare team for disposition from the ED
Identifies, reports and provides appropriate protective measures for high risk situations including, but not limited to, abuse or neglect, failure to thrive and potential for abduction.

Nice To Haves

Bachelor’s Degree of Nursing Preferred
TNCC, ENPC, CEN, CPEN
CEN - Certified Emergency Room Nurse Preferred
Provides appropriate stroke related education and Stroke Education Booklet to patients and/or family/caregiver with discussion on risk factor reduction
Knowledgeable in stroke performance measures and relationship to patient outcomes
Communicates with the multidisciplinary team and assists with coordination of care of the stroke / TIA patient

Responsibilities

Has the authority to direct all of the team members regarding prioritization and patient flow.
Becomes a single point person for the MDs, minimizing their interruptions and facilitating communication with all other providers.
Coordinates with Mission Control role on the proper placement of patients within the department.
Monitors room availability and turnover.
Assures that orders, collections, and procedures are coordinated.
Notifies the MD and other providers when a patient is ready for a disposition.
Is a liaison with other departments and checks on delays in all sub-processes, including lab, imaging, pharmacy and consults.
Coordinates admission and transfers.
Monitors tracking board, oversees use of tracking board by caregivers and keeps data current.
Maintains the ED Pods and encourages members of the pods to abide by pod guidelines.
Sets priorities for patient placement by setting priorities for ED admits, obtaining patient arrival time for direct admits and communicating with Bed Control on on-going bases as unit situation changes.
Serves as a resource for float staff working in the ED.
Assist with triaging and prioritizing incoming EMS patients.
Assures proper placement of patients in units by attending Bed Court with accurate information include current admits in ED, potential admissions, staffing needs/status, and number of holding patients.
Reassigns staff patients to maintain balance within pods and ensure continuity of care.
Provides clinical care as needed, according to departmental protocol.
Implements ED protocols for increased patient census such as “Diversion” or “Saturation”.
In partnership with Team Lead (TL) role, assigns lunches to staff members in the ED to ensure that staff has time to eat.
Reports status of patient processes and team performance to QA/ED Committee and contribute to problem resolution and modification of processes as necessary.
Is accountable for defined quality measures including patient wait times in the ED.
Hold staff nurses and MDs accountable for defined quality measures for patient wait times.
Performs patient assessments to include collection of data regarding the patient’s physical, psychosocial and health history.
Appropriately evaluates the developmental age of the patient when performing assessments, treatments and patient/family education.
Organizes patient data into the formulation of a plan of care; identifies additional information needed and makes care decisions based on identified needs. Identifies expected patient outcomes.
Carries out plan of care to achieve desired patient outcomes.
Provides patient care that is specific to the setting, identified needs and plan; ensures that the care provided is appropriate to the severity of the disease, condition, impairment or disability.
Oversees activities of ancillary and support team members.
Identifies teaching opportunities and provides the resources necessary for achieving the educational goals of the patients.
Communications issues/concerns to the Charge Nurse, Clinical Manager and/or physician as appropriate.
Documents patient care and concerns in the patient record.