RN Director - Adult Emergency Services

OU Health•Oklahoma City, OK

About The Position

An OU Health Director of Nursing oversees nursing operations and overall performance for the Adult Emergency Department. The role maintains nursing practice standards and upholds the nursing code of ethics to ensure high-quality, safe patient care. The director models OU Health’s values—putting Patients First, pursuing Relentless Excellence, showing Integrity, promoting Inclusion, always Learning, and valuing Teamwork. The director is accountable for clinical care and departmental performance, supports strategic initiatives, and leads quality and safety improvements. The position manages department policies, regulatory compliance, budgets, resources, performance metrics, patient concerns, and team development. It also represents OU Health’s nursing body and serves as a resource for physicians and staff.

Requirements

Bachelor’s degree in Nursing.
Master’s degree in Nursing, Business, Healthcare Administration, or a relevant field.
5–7 years of progressive leadership experience.
Current Registered Nurse license issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC) license with Oklahoma residency established within 6 months.
Knowledge of academic medical center structure, service-line structures, institutional governance, and decision-making hierarchy.
Skills in planning, coordinating, and measuring departmental activities.
Demonstrated business acumen and managerial skills, including performance-improvement tools, metrics-based decision-making, budget management, report writing, and practical problem-solving.
Ability to leverage resources, including technology, to manage competing priorities and deliver organizational goals.
Knowledge of industry standards to support strategic decisions, problem-solving, and risk calculation.
Ability to think creatively and strategically and mediate effectively with individuals and groups.
Awareness of unconscious and systemic bias in care delivery and business operations.
Ability to overcome obstacles to cooperation and foster harmonious relations.
Ability to maintain integrity and trust among leadership and staff.
Proven ability to lead and motivate individuals, groups, and cross-functional teams, and provide project-management support.
Strong written and oral communication skills, including candor, openness, integrity, and diplomacy.
Compliance with the zero-tolerance drug and alcohol standard applicable to this safety-sensitive position under Oklahoma law.

Responsibilities

Account for clinical care, departmental performance, and metrics.
Support strategic initiatives by establishing patient-care quality initiatives that promote safety and civility and mitigate bias.
Develop and update performance-improvement tools, productivity reports, fiscal status reports, and quality statistics.
Resolve patient complaints promptly in accordance with policy and in collaboration with support staff.
Establish and implement policies and procedures, and ensure compliance with relevant regulatory bodies.
Manage the department budget and resources, and understand organizational financial processes.
Model OU Health values and professional nursing practice for staff.
Represent OU Health’s nursing body and work with senior leadership and healthcare professionals to ensure quality patient care.
Serve as a resource for physicians and staff.
Foster an inclusive workforce in which individual differences are valued and maximized.
Manage team selection, retention, and performance through coaching, real-time feedback, training, and routine recognition.
Develop others’ ability to contribute to organizational goals and metrics.
Perform other duties as assigned.