RN, Day Visit (HPH Hospice)

Chapters Health System•Wesley Chapel, FL

11d•$61,861 - $96,657

About The Position

The RN, Day Visit provides ad hoc support to hospice patients and families and establishes and maintains positive relationships with team members, patients and families, and referral resources. The role provides and manages direct care incorporating psychosocial, spiritual, cultural, physical, and biological components, with appropriate nursing interventions and follow-up. It also handles clinical inquiries about Chapters Health System services, gathers and documents patient information, enters data into electronic tracking systems, provides reassurance, coordinates or completes in-person visits when needed or requested, and communicates with the Interdisciplinary Group (IDG). During emergencies, the RN may be required to report to a company-designated location ahead of schedule and may need to stay overnight to maintain continuity of services. The role requires the ability to perform sedentary work with frequent interruptions, manage the emotional stress of caring for terminally ill patients and families, and meet the physical requirements of the job with or without reasonable accommodation.

Requirements

Current RN license in the state where the employee will work.
At least one year of nursing experience.
Active BLS for healthcare professionals certification from the American Heart Association or Red Cross.
Previous experience working with an EMR/EHR system.
Ability to communicate effectively in English, verbally and in writing.
Excellent critical decision-making, problem-solving, clinical, and assessment skills.
Ability to use equipment with visual and auditory mechanisms.
Valid driver's license and automobile insurance in accordance with Company policy; the role is designated Mobile Driver.
Excellent time-management skills and ability to prioritize demands to meet patient service standards and deadlines.
Ability to handle stressful situations professionally and calmly while providing exceptional customer service.
Strong patient service, information-seeking and probing, accurate knowledge-transfer, and listening, understanding, and responding skills.
Ability to navigate a fast-paced environment and use interpersonal skills to maximize patient visits.
Ability to work cooperatively as part of a team and exhibit a sense of urgency in daily work activities.
Computer skills, including proficiency with MS Office applications, online research, data entry, and navigation.
Availability to work shifts accommodating extended hours of operation as scheduled.
Ability to perform sedentary work with frequent interruptions.
Ability to manage the emotional stress of working with and caring for terminally ill patients and their families.
Ability to perform essential job functions and physical requirements, including lifting patients and/or equipment, bending, pushing or pulling, and kneeling, with or without reasonable accommodations.
Satisfactory completion of competency requirements for the position.
Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy.
For employees performing services for Florida affiliates, eligibility verification through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and ongoing eligibility.

Nice To Haves

Hospice or hospital nursing experience.
Ability to communicate in Spanish.

Responsibilities

Provide and manage direct care to patients and families, incorporating psychosocial, spiritual, cultural, physical, and biological components, and provide appropriate nursing intervention and follow-up.
Handle clinical inquiries about Chapters Health System services in a timely, courteous, and effective manner, and clearly explain and promote the benefits of those services.
Gather necessary information and documentation from appropriate sources to ensure patient information and data are complete, current, and accurate.
Enter data accurately into information tracking systems, including the electronic medical record (EMR).
Provide reassurance to patients and families and coordinate or complete in-person visits when needed or requested.
Assist patients and families in achieving desired comfort levels.
Use appropriate support, expert resources, or personnel to resolve complex or difficult situations.
Document patient and family contact information in the EMR and communicate with the Interdisciplinary Group (IDG).
During emergencies, report to a company-designated location as required, potentially ahead of the scheduled time and with overnight stays, to ensure continuity of services.
Represent the Company professionally; comply with applicable regulations, Company policies, procedures, and standard practices; observe health, safety, and security practices; and maintain confidentiality.
Use resources responsibly, promote the Company through community and professional organizations, and participate in performance improvement, quality assessment, research, and educational activities as appropriate.
Maintain and improve professional knowledge, skills, and electronic media skills, and share expertise with coworkers.
Perform other duties as assigned.