RN Clinical Manager Villages Field Team

Chapters Health System•The Villages, FL

1d•Onsite

About The Position

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Clinical Manager (CM) is responsible for direct oversight of all aspects of patient care provided by the staff members of the designated clinical staff including personnel management. As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs.

Requirements

Bachelor’s degree in Nursing or related field, or an equivalent combination of work experience and education
Active license as RN in the State hired to work, current active single-state out-of-state nurse license, or current active multistate/compact nurse license required.
Minimum of three (3) years of nursing experience
Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023
Valid driver’s license and automobile insurance per Company policy
Demonstrated skills and ability in: fiscal accountability, communication, interpersonal relations, problem solving, individual team motivation, planning and organizing, conflict resolution and other leadership qualities
Ability to use equipment with visual and auditory mechanisms
Ability to effectively communicate (written and verbal) in English
Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) in any area Company serves
Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

Nice To Haves

One (1) year of supervisory/management experience preferred.
Previous oncology, hospice or home health experience preferred
Previous experience in providing geriatric care preferred for Nursing Home CMs preferred

Responsibilities

Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Oversees clinical staff to ensure that the patient care delivery is efficient and effective with achievement of desired clinical outcomes 24/7.
Facilitates/participates in complex patient care conferences to facilitate meeting expected outcomes established in the plan of care.
Assists team, staff members to accurately determine patients’ clinical needs, along with the appropriate level of care.
Directs weekly IDG meetings in an efficient and effective manner (if applicable).
Provides performance feedback and monitors accountability of clinical staff through documentation audits, reports, quality monitoring and supervisory visits.
Facilitates seamless coordination of patients’ care between all parties, internal and external.
Administers direct nursing care to select patients, as deemed appropriate, to maintain own clinical competence and/or to assess particular patient requirement and to provide modeling to staff.
Works with Director to manage staffing in accordance with staffing model and budget.
Collaborates with other teams and departments, i.e., Pharmacy, Infusion Program, DME, HospiceHelp24, Continuous Care Program, Hospice Houses and Admissions, to ensure all patient care needs are met.
Ensures all required processes are completed in a timely manner to support regulatory compliance, e.g., recertification updates, care plans, physician orders.
Participates in QAPI projects and activities.
Ensures timely attention to and effective solutions for patient/family concerns and complaints.
Performs other duties as assigned.