RN Care Manager – In-Home Care | Full Time | Fairfax County

TheKey • Fairfax, VA

25d • $81,000 - $121,000 • Onsite

About The Position

The RN Client Success Manager is a field-based clinical leadership role focused on concierge-based, long-term home care. The role conducts holistic in-person assessments and home safety evaluations, develops tailored care plans, advocates for clients and families, and mentors caregiving teams. The manager also oversees care escalations and changing client needs while supporting compliance with state regulations, clinical best practices, and quality standards. Local travel may be up to 75% of the time.

Requirements

• Active, unencumbered RN license in the state of employment.
• Strong clinical judgment.
• Excellent interpersonal and conflict resolution skills.
• Technology skills for timely electronic documentation.
• Valid driver’s license and active auto insurance.
• Ability to travel locally up to 75% of the time.

Nice To Haves

• BSN preferred.
• Five or more years of experience in healthcare, elder care, home health, or case management preferred.

Responsibilities

• Conduct in-person clinical assessments, home safety evaluations, and routine reassessments to create tailored care plans.
• Build relationships with clients and their support networks to promote satisfaction and quality of life.
• Guide, instruct, and supervise home caregivers to support compliance, safety, and quality service.
• Ensure care aligns with state regulations, clinical best practices, and quality standards.
• Oversee care escalations and changing client needs.
• Collaborate with interdisciplinary partners and payors.

Benefits

• Flexible PTO plan for exempt employees.
• Recognized holidays and floating holidays.
• Medical, dental, and vision coverage.
• HSA/FSA options.
• TouchCare VirtualCare.
• 401(k) with company match.
• Life insurance.
• Employee Assistance Program (EAP).
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed