RN Care Manager – In-Home Care | Full Time | Fairfax County

TheKey • Fairfax, VA

12h • $81,000 - $105,000 • Onsite

About The Position

The RN Client Success Manager is a field-based clinical leadership role supporting concierge, long-term home care in Fairfax County. The position conducts holistic in-home assessments, develops tailored care plans, advocates for clients and families, and mentors home caregivers. It also oversees quality assurance, regulatory compliance, care escalations, and coordination with interdisciplinary partners and payors. Local travel may be up to 75% of the time.

Requirements

• Active, unencumbered RN license in the state of employment.
• Valid driver’s license and active auto insurance.
• Ability to travel locally up to 75% of the time.
• Strong clinical judgment.
• Excellent interpersonal and conflict resolution skills.
• Tech-savviness for timely electronic documentation.

Nice To Haves

• BSN preferred.
• Five or more years of experience in healthcare, elder care, home health, or case management preferred.

Responsibilities

• Conduct in-person clinical assessments, home safety evaluations, and routine reassessments to develop tailored care plans.
• Build relationships with clients and their support networks to support satisfaction and quality of life.
• Guide, instruct, and supervise home caregivers to support compliance, safety, and quality service.
• Ensure alignment with state regulations, clinical best practices, and care quality standards.
• Oversee care escalations and respond to changing client needs.
• Collaborate with interdisciplinary partners and payors.

Benefits

• Flexible PTO plan for exempt employees.
• Recognized holidays and floating holidays.
• Medical, dental, and vision coverage.
• HSA/FSA options.
• TouchCare VirtualCare.
• 401(k) with company match.
• Life insurance.
• Employee Assistance Program (EAP).
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed