RN Care Manager – In-Home Care | Full Time | Fairfax County
About The Position
The RN Client Success Manager is a clinical leadership role supporting concierge-based, long-term home care in Fairfax County. The position conducts in-person clinical assessments, home safety evaluations, and routine reassessments to develop tailored care plans that support clients’ independence and quality of life. The manager builds relationships with clients and their support networks, advocates for their needs, and guides and supervises home caregivers. The role also supports quality assurance and regulatory compliance, handles care escalations and changing client needs, and collaborates with interdisciplinary partners and payors. It involves local field travel of up to 75% of the time.
Requirements
- Active, unencumbered RN license in the state of employment.
- Valid driver's license and active auto insurance.
- Ability to travel locally up to 75% of the time.
- Strong clinical judgment.
- Excellent interpersonal and conflict resolution skills.
- Tech-savviness for timely electronic documentation.
Nice To Haves
- BSN preferred.
- 5+ years of experience in healthcare, elder care, home health, or case management preferred.
Responsibilities
- Conduct in-person clinical assessments, home safety evaluations, and routine reassessments.
- Develop tailored, life-enriching care plans.
- Build relationships with clients and their support networks to support satisfaction and quality of life.
- Guide, instruct, and supervise home caregivers to ensure compliance, safety, and quality service delivery.
- Ensure alignment with state regulations, clinical best practices, and care quality standards.
- Oversee care escalations and respond to changing client needs.
- Collaborate with interdisciplinary partners and payors.
Benefits
- Flexible PTO plan for exempt employees.
- Recognized holidays and floating holidays.
- Medical, dental, and vision coverage.
- HSA/FSA options.
- TouchCare VirtualCare.
- 401(k) with company match.
- Life insurance.
- Employee Assistance Program (EAP).
- Pet insurance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
