RN CASE MANAGER

Hospice Alliance IncPleasant Prairie, WI

About The Position

The RN Case Manager plans and delivers care to patients utilizing the nursing process of assessment, planning, interventions, implementation, and evaluation; and effectively interacts with patients, families, and other interdisciplinary team members while maintaining standards of professional nursing and clinical competency. The RN Case Manager is responsible for identifying and coordinating patient/family care to support terminally ill patients and families in home, skilled nursing facilities and other residential care facilities. Frequency of patient / family contacts will be at the discretion of the RN Case Manager and his/her assessment of need but will be a minimum of once per week. The Case Manager endeavors to utilize teaching, assessment, and intervention skills to provide comfort care and maximize the quality of life for the patients and families.

Requirements

  • Graduate of an accredited school of nursing.
  • Valid license as a Registered Nurse in the State of Wisconsin.
  • Current Basic Life Support Certification
  • Valid Driver’s License and auto insurance.
  • A minimum of one-year recent professional nursing experience is recommended.
  • Able to cope with emotional stress and be tolerant of individual lifestyles.
  • Good written and verbal communication skills.
  • Sensitive to the needs of terminally ill patients and families and one's own feelings about dying and death.
  • Excellent time management and organizational skills are essential.
  • Critical thinking skills and ability to solve problems.
  • Strong computer skills are required, such as email, and prior experience working with electronic medical records.

Nice To Haves

  • BSN preferred.
  • Certification as a Certified Hospice and Palliative Care Nurse (CHPN) desired.
  • Prior palliative care, home health and/or hospice experience is highly desirable

Responsibilities

  • Provide direct care to patients as prescribed in the Interdisciplinary Plan of Care in order to maintain the highest level of comfort and quality of life and assuming primary responsibility for case management.
  • Evaluate and perform ongoing assessments and revise initial written plan of care with Interdisciplinary collaboration as the needs and conditions of the patient/family change in accordance with hospice regulations.
  • Authorize, coordinate, and supervise care, as prescribed in the Interdisciplinary Plan of Care, with contracted vendors in order to meet the needs of the patient.
  • Attend and participate in weekly IDT meetings.
  • Documents patient care reflecting nursing interventions, patient response to care, patient needs, problems, capabilities, limitations, progress toward goals and, patient/significant other teaching and the understanding of these instructions in the electronic medical record.
  • Assesses home care needs, being aware of the physical, emotional, and spiritual aspects and gathers data on social, economic, and cultural factors which may influence health, well-being and quality of life.
  • Assist patients, family members or other clients with concern and empathy; respect confidentially and privacy and communicate in a courteous and respectful manner.
  • Participates in the agency’s weekend rotation as prescribed by the needs of the agency to provide nursing service to clients when required outside of office hours.
  • Coordinates community resources and other agency disciplines participating in patient care.
  • Maintains ongoing effective communication with other hospice personnel and others who are involved with patient care
  • Knowledge of and availability to perform admissions, intake information and conduct consultations as needed including, accurate explanation of the hospice benefit/Medicare, completion of a physical assessment, and entering the information/documentation into the electronic medical record.
  • Participate in hospice and community health programs as requested to promote the growth and understanding of the hospice concept. This includes but is not limited to participation in the Hospice Alliance observation program that provides other health care professionals with the opportunity to observe and learn about hospice care, college partnerships, and other Hospice Alliance sponsored education events.
  • Establish HHA plan of care as well as indirectly and directly supervise the plan of care per regulations.
  • Follows Hospice Alliance policies, standards of practice and operational guidelines.
  • Participation in Hospice Alliance town hall meetings, clinical team meetings, trainings, memorials and other events.
  • Performs other duties as assigned.
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