RN Case Manager (UAMS Health Benton/Bryant)

University of Arkansas System • Benton, AR

1d • Onsite

About The Position

The RN Case Manager manages the continuum of care from admission through discharge for assigned patients at the UAMS Health Benton Bryant location. The role requires knowledge of the RN scope of practice, current state requirements, CMS Conditions of Participation, EMTALA, the Patient Bill of Rights, AB 1203, and other federal or state regulatory requirements related to discharge planning. The RN Care Manager partners with the multidisciplinary team, uses scientific evidence and relevant data to support best practices, and works in accordance with UAMS’s mission and core values.

The position coordinates referrals, assessments, discharge planning, patient and family education, and communication among patients, families, physicians, and the interdisciplinary team. It also contributes to quality improvement, evidence-based practice, staff development, and nursing practice standards. Other duties may be assigned.

Requirements

• Baccalaureate Degree in Nursing, ADN, or Diploma RN Degree.
• Three years of RN experience.
• Current BLS certification.
• Valid Arkansas Registered Nursing License.
• Excellent communication skills.
• Basic computer skills.
• Strong work ethic and accountability.

Nice To Haves

• National nursing certification.
• BSN preferred.
• Certified Case Manager (CCM) or American Case Management (ACM) certification.

Responsibilities

• Initiate appropriate referrals to internal and external interdisciplinary teams.
• Establish a working diagnosis for each patient at the time of the initial review.
• Communicate the target length of stay and estimated discharge at the initial review and coordinate discharge planning with the interdisciplinary team.
• Document team, physician, and patient/family communications and concerns related to coordinating care and services.
• Communicate with physicians about level of care or admission status when criteria are not met for inpatient, observation, or continued-stay review.
• Take a proactive approach to support timely discharges and document avoidable or denied days and discharge delays.
• Identify patients and families with psychosocial or non-medical discharge planning needs and refer them to Social Work as appropriate.
• Assess patients before discharge to determine whether the plan is appropriate and revise it as necessary.
• Identify and refer cases appropriate for Ethics Committee consideration.
• Participate in performance improvement, evidence-based practice, research, and systematic evaluation of nursing practice quality and effectiveness.
• Support integration of current evidence into nursing practice.
• Promote an environment conducive to positive educational experiences for students and staff.
• Provide effective patient and family education.
• Implement plans of care using interdisciplinary, Patient and Family Centered Care approaches.
• Collaborate and communicate effectively with the multidisciplinary team at all levels.
• Communicate care through appropriate medical-record documentation.
• Report care, system, or process variances through appropriate channels.
• Act as a resource to others in performing duties.
• Support the personal and professional development of other UAMS employees.
• Participate in staff recruitment and retention.
• Facilitate development and implementation of evidence-based nursing practice standards that comply with applicable standards.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution match of up to 10% from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level