RN Case Manager

UVA Health•Charlottesville, VA

9d•$77,000 - $80,000•Onsite

About The Position

The Department of Pediatrics at the University of Virginia’s School of Medicine seeks an RN Case Manager to support Blue Ridge Care Connection for Children. The role focuses on population management and relationship-based care within a collaborative multidisciplinary team. The nurse uses advanced critical thinking to develop, implement, and evaluate individualized plans of care that educate and empower patients and optimize outcomes through transitions across the continuum of care. The position assesses patients’ physical, functional, social, psychological, environmental, learning, and financial needs; identifies problems, goals, and interventions for outpatient care; and considers patient and caregiver goals, preferences, and desired involvement in case management. The nurse provides culturally and developmentally responsive interventions, uses interpreter services according to policy, connects patients with community resources, coordinates services, monitors that services meet patient needs, and communicates with primary care physicians and the comprehensive care team. The role also maintains accurate records and patient confidentiality. The position supports relationship-based care, expert clinical assessment and care coordination, shared governance, professional development and onboarding, quality improvement, clinical documentation, evidence-based practice, and the use of technology to support patient care. Case Management Certification must be obtained within five years of hire and maintained during employment. This is a restricted position dependent on funding availability. It is an exempt-level, benefited position based fully on-site in Charlottesville, Virginia. The anticipated annual hiring range is $77,000–$80,000, commensurate with education and experience.

Requirements

Graduate of an accredited nursing program.
At least one year of relevant experience.
Licensed to practice as a Registered Nurse in the Commonwealth of Virginia.
Current American Heart Association Health Care Provider BLS certification.
Knowledge and skill in chronic disease management for children with special needs.
Excellent verbal and written communication and documentation skills.
Excellent relationship-management skills with patients, families, and care providers.
Ability to work as a member of a team.
Strong customer service skills and understanding of patient- and family-centered care.
Proficiency in Microsoft Office.
Self-directed, with strong organizational skills.
Ability to promote and participate in an inpatient center medical home model of care.
Case Management Certification must be obtained within five years of hire and maintained during employment.
Ability to meet the physical demands of prolonged sitting or standing, frequent bending or stooping, and lifting, pushing, or pulling 50–100 pounds.
Proficient communication, auditory, and visual skills; attention to detail; and ability to write legibly.

Nice To Haves

Bachelor of Science in Nursing (BSN).
National certification in case management.
Fluency in Spanish.
Experience using an Electronic Medical Record.

Responsibilities

Assess patients’ physical, functional, social, psychological, environmental, learning, and financial needs.
Identify problems, goals, and interventions for outpatient needs, prioritizing goals based on patient and caregiver goals, preferences, and desired level of involvement in case management.
Provide culturally sensitive and developmentally appropriate interventions that account for religious beliefs, health literacy, and educational background.
Use interpreter services in accordance with policy.
Refer patients to appropriate community resources and facilitate access and communication when multiple services are involved.
Monitor service delivery to ensure services meet patient needs, and coordinate services to avoid duplication.
Communicate patient status to primary care physicians and members of the comprehensive care team.
Maintain accurate patient records and confidentiality.
Provide clinical assessment, planning, prioritization, coordination, and implementation of care.
Participate in shared governance and support professional development, onboarding, and precepting as applicable.
Adhere to clinical documentation guidelines, understand outcomes data, engage in performance improvement, and follow standard work.
Apply technologies that support patient care and seek to implement evidence-based practice and knowledge generated by nursing research.
Obtain Case Management Certification within five years of hire and maintain it during employment.
Perform other duties as assigned.