RN Case Manager – Primary Care - RNCMPC 0416 NS#09

NavitasPartners•Sitka, AK

About The Position

The RN Case Manager is responsible for coordinating and managing patient care across primary care and specialty services. This role focuses on improving patient outcomes through care coordination, referral management, patient education, and collaboration with multidisciplinary healthcare teams.

Requirements

Graduate of an accredited School of Nursing
High school diploma or equivalent required
Minimum 1 year of general nursing experience, OR 2 years of general nursing experience including ambulatory care or case management
Active, unrestricted RN license (or ability to obtain prior to start)
Basic Life Support (BLS) certification
Clinical competency within 3 months of hire (renewed every 3 years)
Strong case management and care coordination skills
Ability to manage multiple patients and priorities effectively
Excellent communication and interpersonal skills
Strong critical thinking and problem-solving abilities
Experience in fast-paced clinical environments
Proficiency in documentation and EHR systems

Nice To Haves

Bachelor’s Degree preferred
Case Management Certification (preferred)

Responsibilities

Care Coordination & Case Management
Manage an active patient caseload across multiple services
Develop individualized care plans in collaboration with providers and care teams
Coordinate multidisciplinary care conferences for high-risk patients
Track referrals, diagnostics, and treatment progress
Ensure timely follow-up and resolution of care gaps or delays
Clinical Support
Provide nursing care including assessment, documentation, medication administration, and patient education
Participate in triage and emergency response as needed
Support outpatient clinic workflows and specialty services
Specialty & Program Support
Manage specialty referrals and scheduling coordination
Support case management for specialized programs (e.g., intake, tracking, education, follow-up)
Assist with coordination of telehealth visits and external provider consultations
Coordinate diagnostic testing and follow-up care
Patient Advocacy & Communication
Serve as a primary patient advocate in care coordination
Educate patients and families regarding treatment plans and follow-up care
Facilitate communication between providers, patients, and external facilities
Quality & Compliance
Maintain accurate and timely documentation in the electronic health record (EHR)
Adhere to infection control and patient safety standards
Participate in competency training and continuous improvement initiatives