RN CASE MANAGER EDUCATOR, FH - CARE MANAGEMENT

Froedtert•Milwaukee, WI

6d•Onsite

About The Position

The Case Manager RN/Educator serves as both a practitioner and an educator. In the practitioner role, the employee coordinates care and services for selected patient populations throughout the acute care episode and across the continuum, supporting effective discharge planning. In the educator role, the employee collaborates with Organizational Learning to design, implement, and evaluate orientation, continuing education, and in-service education for Care Management staff. Education may address staff needs, patient populations, practice settings, regulatory compliance, and patient and family education. The educator applies relevant tools, theories, skills, and knowledge to uphold Care Management standards of practice and improve learners’ care management practice. The role serves as a professional model and fosters a positive attitude toward change and lifelong learning. The educator is available to weekday and weekend staff according to individual educational needs. Other duties may be assigned. The position is onsite at Froedtert Hospital in Milwaukee, Wisconsin.

Requirements

At least 3 years of applicable clinical practice experience as a licensed registered nurse.
At least 2 years of case management experience, including utilization review, transitional planning, outcomes management, readmission reduction, and discharge planning assessment.
Ability to assess staff educational needs, design programs to meet identified needs, and oversee instruction for staff.
Bachelor’s or graduate degree in Nursing.
Professional knowledge of nursing theory, educational theories, and principles relevant to educating professional staff.
General knowledge of payer industry regulations, including Medicare, Medicaid, and commercial insurance; resource management; and evidence-based clinical practice.
Theoretical knowledge of nursing and case management processes.
Analytical skills to assess discharge needs and develop solutions addressing patients’ mental status or physical well-being.
Advanced communication and interpersonal skills with internal and external customers, including medical staff, patients and families, clinical personnel, support and technical staff, outside agencies, and community members.
Excellent written and verbal communication, critical thinking, creative problem-solving, organization, and planning skills.
Basic computer skills.
Self-directed, with the ability to tolerate frequent interruptions and a demanding workload.
Accredited Case Manager (ACM) or Certified Case Manager (CCM) certification required within 2 years.
Current Wisconsin Registered Nurse license or a multistate nursing license from a participating Nurse Licensure Compact state.

Responsibilities

Coordinate care and services for selected patient populations throughout the acute care episode and across the continuum to support effective discharge planning.
Collaborate with Organizational Learning in designing, implementing, and evaluating orientation, continuing education, and in-service education for Care Management staff.
Address educational needs related to practice settings, patient populations, regulatory compliance, and patient and family education.
Use educational tools, theories, skills, and knowledge to maintain Care Management standards of practice and improve learners’ care management practice.
Be available to weekday and weekend staff based on their individual educational needs.
Serve as a role model and foster a positive attitude toward change and lifelong learning.
Perform other duties as assigned.