RN - Case Management Team Lead

Baptist Health • Montgomery, AL

1d • Onsite

About The Position

The RN - Case Management Team Lead coordinates and supervises case management services for all age groups. The role monitors and manages employee performance and promotes interdepartmental communication and education about case management activities and roles. Working collaboratively with the Manager and Director of Case Management, Medical Staff, and Administration, the Team Lead helps achieve system and facility key performance indicator targets and resource utilization goals while supporting optimal patient outcomes and quality of care within Baptist Health’s mission, vision, and values. The position is also responsible for orientation, education, and allocation of human resources in the assigned area. Additional duties within the scope of the role may be assigned.

The position is based at Baptist Medical Center East and is regular, full-time employment on the first shift.

Requirements

• Active RN license.
• Two to three years of experience in hospital Case Management.
• Excellent verbal and written communication and interpersonal skills.
• Self-motivation, self-direction, and problem-solving ability.
• Ability to supervise and train employees, including organizing, prioritizing, and scheduling assignments.
• Employee development and performance management skills.
• Ability to analyze clinical, financial, and social situations and identify problems and alternative solutions.
• Ability to guide and direct team members to assure optimal outcomes.
• Ability to withstand frequent interruptions and adapt to changes in workload.

Nice To Haves

• Bachelor's degree in Nursing preferred.
• Progressive experience in care coordination and/or community transitions of care preferred.
• Knowledge of community health care and socioeconomic resources.
• Knowledge of Joint Commission and third-party payor requirements preferred.

Responsibilities

• Coordinate and supervise case management services for all age groups.
• Monitor and manage employee performance.
• Foster interdepartmental communication and education regarding case management activities and roles.
• Collaborate with the Manager and Director of Case Management, Medical Staff, and Administration to achieve system and facility KPI targets and resource utilization goals.
• Support optimal patient outcomes and quality of care.
• Provide orientation and education and allocate human resources in the assigned area.
• Perform additional duties within the scope of the role as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree