Case Management RN

Planned Parenthood of the Pacific Southwest • San Diego, CA

2d • Remote

About The Position

Planned Parenthood of the Pacific Southwest is seeking a Case Management RN to coordinate patient care, advocate for patient needs, and serve as a trusted resource throughout the continuum of care. The RN coordinates interdisciplinary care plans, monitors patient progress, and acts as a liaison among patients, healthcare providers, and insurance partners to support effective, patient-centered care. The role develops and implements care management plans that connect patients with appropriate resources, support compliance with medical recommendations, and address ongoing healthcare needs. It also provides professional nursing triage services and health guidance by phone, along with on-call support in accordance with agency guidelines.

This is a full-time remote position. Candidates must reside in San Diego County and complete orientation in both surgical and family planning settings to learn clinic operations and patient care workflows. The schedule consists of four 10-hour shifts per week, with two available rotating schedules. The hourly pay range is $44.15–$59.47. Planned Parenthood of the Pacific Southwest describes its compensation approach as focused on workplace equity, competitive compensation, transparency, and pay equity.

Requirements

• Active California RN license.
• At least one year of experience working as a Registered Nurse.
• At least one year of experience in Women's Healthcare.
• Willingness to complete orientation in both surgical and family planning settings.
• Strong communication, critical thinking, patient advocacy, and independent work skills in a remote environment.
• Must reside in San Diego County.

Responsibilities

• Provide comprehensive telephonic nursing assessment, evaluation, education, and advice in accordance with agency protocols.
• Participate in health center efforts to meet productivity, quality metric, and revenue cycle performance goals.
• Manage lab and imaging results, referrals, prescription refills, prior authorizations, and other patient follow-up activities in accordance with medical protocols and case management policies and procedures.
• Support timely completion of patient calls and follow-up activities while maintaining high-quality, patient-centered care and operational efficiency.
• Maintain current knowledge of agency and department policies, protocols, procedures, regulatory requirements, and best practices.
• Coordinate ongoing patient care needs and collaborate with providers, clinical staff, and external partners to ensure continuity of care.
• Help patients navigate healthcare resources, understand treatment plans, and access appropriate services.
• Participate in on-call responsibilities in accordance with agency guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed