RN Care Manager - Covington

LCMC Health•New Orleans, LA

8d•Onsite

About The Position

This role is more than a job; it's an opportunity to be the hub of a patient's case management and care plan. As a Care Manager, you will assure quality through the continuum of care, collaborate with the care team, and implement care plans and transition strategies. The focus is on achieving optimal patient outcomes, efficient resource utilization, and effective communication and education. The role requires a proactive and innovative approach, applying nursing knowledge, logic, and empathy to all aspects of patient care.

Requirements

Current nursing license to practice in Louisiana and as defined by the Louisiana State Board of Nursing.
2 years of professional nursing or care management experience.

Responsibilities

Develop individualized care plans, including prioritized goals, that consider the patient’s and caregivers’ goals, preferences and desired level of involvement in the care management plan.
Make outbound calls to assess patient’s current health status.
Identify gaps or barriers in treatment plans.
Coordinate care for members and makes referrals to outside sources.
Ensure members discharging from hospital or emergency department receive the necessary services and resources, including medication reconciliation.
Triage symptom-based calls per approved protocols for a wide range of patients.
Enroll patients and manage alerts for various home monitoring programs.
Provide approved general health information and guidance to public caller from approved sources by assessing needs of the caller.
Document all workflows in EPIC system for purposes of tracking and quality assessment.
Provide patient education to assist with self-management of wellness and disease.
Educate enrolled members on chronic and acute disease processes.
Interact with LCMC Health care partners, leadership and/or physicians to discuss clinical questions, concerns, strategies, and care plans to achieve quality and cost management objectives.
Demonstrate energy, excitement, and a passion for quality work.