RN Care Manager Preceptor
CVS Health•Work At Home-Illinois, IL
•$66,575 - $142,576•Remote
About The Position
The RN Care Manager (RN-CM) Preceptor serves as a clinical educator, mentor, and subject matter expert for the RN Care Manager program. This role is responsible for onboarding and training newly hired RN-CMs, validating clinical competencies, supporting workflow adoption, and promoting best practices across the care management team. The RN-CM Preceptor partners closely with operational leadership to ensure RN-CMs are equipped with the knowledge, skills, and confidence necessary to deliver high-quality care management services that improve patient outcomes and support organizational goals.
Requirements
- Active Registered Nurse (RN) license in good standing.
- Bachelor’s degree in Nursing (BSN).
- Minimum 3 years of clinical nursing experience.
- Minimum 2 years of care management, case management, population health, or chronic disease management experience.
- Demonstrated excellence as an RN Care Manager.
- Strong presentation, facilitation, coaching, and communication skills.
- Experience training, mentoring, or precepting staff.
- Proficiency with electronic medical records and care management platforms.
Nice To Haves
- Certified Case Manager (CCM) or other relevant certification.
- Experience developing training curricula and competency programs.
- Experience supporting large-scale operational initiatives or system implementations.
- Previous leadership, educator, or preceptor experience.
Responsibilities
- Lead onboarding and orientation for newly hired RN Care Managers.
- Develop and maintain standardized onboarding curricula, training materials, job aids, and learning resources.
- Facilitate virtual and in-person training sessions on RN-CM workflows, care management principles, documentation standards, and technology platforms.
- Coordinate and oversee shadowing experiences and structured learning plans.
- Monitor onboarding progress and provide regular feedback to new hires and leaders.
- Validate readiness for independent practice through competency assessments and skills demonstrations.
- Develop and maintain RN-CM core competency standards.
- Conduct annual competency assessments and skills validations.
- Identify knowledge gaps and create targeted development plans.
- Support remediation plans for RN-CMs requiring additional coaching or performance support.
- Ensure consistency in practice standards across markets and regions.
- Serve as a subject matter expert for RN-CM workflows, care coordination, chronic disease management, care planning, transitions of care, and patient engagement.
- Promote evidence-based care management practices.
- Support adoption of new workflows, programs, and technology enhancements.
- Participate in pilot programs and assist with change management efforts.
- Provide consultation and guidance on complex patient cases when needed.
- Provide ongoing mentorship and professional development support for RN-CMs.
- Foster a culture of continuous learning and clinical excellence.
- Facilitate peer learning opportunities, case reviews, and best-practice sharing.
- Support career development and succession planning efforts within the RN-CM program.
- Monitor onboarding and competency outcomes to identify improvement opportunities.
- Analyze performance trends and recommend educational interventions.
- Partner with operational leaders to improve quality metrics, care management outcomes, and documentation accuracy.
- Support audit and compliance activities related to RN-CM practice standards.
- Partner with RN-CM leaders, Clinical Operations, Population Health, Learning & Development, and other stakeholders to ensure alignment of training and competency programs.
- Collaborate with interdisciplinary teams to support integrated care delivery.
- Participate in organizational committees and workgroups as assigned.
Benefits
- Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
