The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit. This role involves providing reassurance on the phone to patients and families, assisting in finding solutions to their questions, and recognizing the need for an in-person visit. The coordinator will arrange in-person visits when needed or requested, utilize appropriate support/expert resources to resolve complex situations, and document patient/family contact information in the EMR. They will complete initial and semi-annual assessments, explain services, and address patient needs, fears, and physical limitations with empathy. The RN will also provide information to Physicians and other IDT members, initiate the Plan of Care, and perform skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms, and maximize comfort. They will obtain Physician orders, complete documentation per Company policy, and act as the Company representative at assigned facilities, facilitating referrals and working closely with referring entities. Frequent communication with the IDT, timely clinical communication using SBAR, and discussing potential needs with after-hours staff are also key aspects. The role involves developing strong relationships with case managers and physicians at facilities.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed