About The Position

MercyOne is seeking an RN Navigator: Heart Failure/Cardiac for their MercyOne Iowa Heart Center Des Moines. This role will assist in developing and implementing a Center of Excellence for Heart Failure Management Program, focusing on strategies to promote and navigate care transitions. The navigator will provide support, education, and coordination of care for patients and their families, acting as an advocate and ensuring efficient integration of healthcare systems. The position requires experience in cardiovascular nursing and heart failure patient care, with the ability to integrate knowledge of diagnoses and procedures across the continuum of care. This role reports to the Director of Cardiac Specialty Services in the Cardiovascular Service Line.

Requirements

  • Registered nurse with valid license in State of Iowa required.
  • Two (2) years of related work experience required.
  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
  • Excellent communication skills.
  • Presentation skills with small and large groups.
  • Valid BLS (Basic Life Support) certification required within 3 months of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.

Nice To Haves

  • Bachelor’s degree in healthcare field or actively pursuing, (BSN preferred).
  • 4 years preferred experience.
  • Works collaboratively with heat failure team and alternatively as heart failure nurse as needed (office or hospital).
  • Works closely with heart failure team and acts as an alternate to nurse when appropriate.

Responsibilities

  • Assists with the development and implementation of a Center of Excellence for Heart Failure Management Program using evidence based guidelines for recommends care.
  • Focuses on strategies to promote and navigate care transitions.
  • Provides support, education and coordination of care for the patient and their family.
  • Guides patients through the complexities of the health care system.
  • Acts as an advocate for the patient and family.
  • Communicates across health care areas to ensure that systems integrate efficiently in order to best serve patients, staff, physicians and community.
  • Coordinates patient care with other multidisciplinary team members.
  • Reconciles daily census for identifying heart failure patients in hospital.
  • Daily rounds on heart failure patients.
  • Participates in education through patient assessment, needs assessment, and initiation of discharge planning.
  • Collaborates with the patient’s physician(s), primary nurse, coordinator, ancillary staff and extended care provided throughout the patients hospital stay to coordinate patient’s plan of care and final discharge plan.
  • Participates in data collection and other quality improvement initiatives during hospitalization as directed.
  • Provides follow up support post discharge at specified intervals.
  • Follow-up phone calls as required.
  • Participates in data collection post operatively and post discharge as directed.
  • Works collaboratively with heat failure team and alternatively as heart failure nurse as needed (office or hospital).
  • Provides patient/family education as directed.
  • Provides educational materials via other routes when necessary.
  • Assists with reviewing, developing and updating materials to facilitate the education of patients and coaches.
  • Collaborates with physicians, offices, staff, and other multidisciplinary team members to facilitate the care of the patient related to continuity of care and coordination of care and education.
  • Works closely with heart failure team and acts as an alternate to nurse when appropriate.
  • Works cooperatively with extended care providers (home health, skilled care, rehabilitation and outpatient physical therapy) to ensure quality patient outcomes.
  • Participates in Joint Bundle committees as directed.

Benefits

  • Competitive compensation
  • Full benefits package
  • Opportunity for growth throughout the system
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