RN/Associate Director of Risk Management

Tallahassee Memorial Healthcare•Tallahassee, FL

4d•Onsite

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. TMH is a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only Level II Trauma Center, Primary Stroke Center, Level III Neonatal Intensive Care, Pediatric Intensive Care, and the most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. The system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

Requirements

Bachelor’s (or equivalent) degree in Nursing
Five (5) years of acute care hospital nursing experience
Licensed as a registered nurse (RN) in accordance with Florida Statutes (FS), Title XXXII (Regulation of Professions and Occupations), Chapter 464 (Nursing), Part I (Nursing Practice Act) [includes multistate compact licensure].
Certified Professional in Healthcare Risk Management (CPHRM) credential issued by the American Society for Health Care Risk Management (ASHRM) [and recognized by the Florida Society of Healthcare Risk Management and Patient Safety (FSHRMPS)] within eighteen (18) months post-hire.

Nice To Haves

Knowledge of privacy and confidentiality laws.
Knowledge of medical records management.
Knowledge of clinical and non-clinical loss control and claims management.
Effective conflict resolution skills.
Excellent problem-solving skills.
Excellent analytical skills.
Microsoft (MS) Office Suite (including Excel) proficiency.
Ability to communicate a wide variety of risk management related legal, medical, and business subjects articulately.
Ability to interface with a variety of professionals, including senior leaders, medical staff members, attorneys, and team members.
Ability to analyze and interpret data.
Ability to develop evidence-based recommendations.
Ability to manage information in a confidentially.
Promotes courteous and effective communication with external and external customers.

Responsibilities

Responsible for day-to-day risk management activities, including investigating, managing, and analyzing risk management data.
Assists with Tallahassee Memorial Healthcare’s (TMH) compliance with The Joint Commission (TJC), Agency for Healthcare Administration (AHCA), and other regulatory risk management standards.
Assists the director-level Corporate Risk Manager (immediate supervisor) in coordinating the risk management program to meet the institution’s needs.
Collaborates with employees to identify and implement risk reduction strategies to enhance patient safety.
Conducts clinical/root cause analysis investigations, including assessing the need for focused reviews by departments.
Manages the analysis and investigation of all safety/incident reports and patient complaints for risk management, quality of care, regulatory compliance, and potential exposure concerns.
Identifies organizational risk through trend analysis of incidents, complaints, reviews, and reports.
Develops educational programs to raise staff members’ awareness to risk exposure and risk prevention.
Keeps abreast of appropriate regulatory requirements related to risk management.
Provides clinical reviews of liability related claims, including medical summaries for counsel.
Coordinates effective complaint resolutions.
Promotes a safe environment and continuous safety improvements.
Acts as a resource by presenting risk management issues for discussion and evaluation.
Maintains knowledge of advanced directives and provides counsel, assisting patients in completing advanced directives.
Participates in reporting claims, in accordance with reporting requirements, to the Florida Office of Insurance Regulation.
Directly supervises Risk Mgmt Systems Specialist(s); evaluates performance and completes the annual performance assessment(s).