Team Lead-Ambulatory RN

IU HealthBloomington, IN
Onsite

About The Position

The RN-Ambulatory Team Lead reflects IU Health’s mission, vision, and values, adhering to the organization’s Code of Ethics and Corporate Compliance. This role is responsible for the provision and coordination of competent, evidence-based care across the outpatient setting, including assessment, diagnosis, planning, implementation, and evaluation. The Team Lead serves as the lead clinical nurse, coordinating with leaders, providers, and team members to deliver exemplary care to all patients. The nurse ensures compliance with all policies, procedures, regulatory standards, and professional nursing standards, including the ANA Scope and Standards of Practice.

Requirements

  • Associate’s Degree in Nursing (ASN) required.
  • Active Registered Nurse (RN) license in Indiana or Nurse Licensure Compact (NLC).
  • Basic Life Support (BLS) certification through the American Heart Association (AHA).
  • Other advanced Life Support certifications may be required per department policies.
  • Knowledge of outpatient procedures, equipment, and supplies.
  • Ability to coordinate multiple functions effectively for a group of patients.
  • Understanding of the legal implications of nursing activities and performance standards.

Nice To Haves

  • Bachelor’s Degree in Nursing (BSN) preferred.
  • Two years of clinical experience preferred.

Responsibilities

  • Direct daily workflows, ensures efficient patient throughput, and manages clinical resources in a cost-effective manner.
  • Resolves daily operational issues, and conflicts within department, manages schedules, timecards, and daily staffing needs.
  • Facilitates department meetings and huddles.
  • Rounds on patients and team members.
  • Serves as a positive role model for staff in supporting and maintaining accountability and upholds the IU Health Values.
  • Leads a team of RNs, LPNs, and Medical Assistants.
  • Creates work schedules, conducts performance reviews, developing action plans, providing mentorship or clinical coaching and feedback.
  • Identifies educational needs and coordinates with RN-TL -educator and CNS.
  • Assures the clinic meets all Joint commission and state regulatory requirements.
  • Lead quality improvement initiatives, such as safety audits, key metrics, process improvement for better patient outcomes and team performance in collaboration with department leadership (manager, Director).
  • Enforce medical record documentation guidelines throughout practice.
  • Monitors and enforces all policies within practice.
  • Monitors patient flow and resolves patient or family concerns promptly through service recovery.
  • Communicates between clinical staff and department leadership(manager/director), identifies potential policy change and reports productivity of department.
  • Manages the recruitment process for new clinical staff and oversees their initial orientation and competency training in collaboration with RN Tl -educator and CNS.
  • Performs all duties of an RN (vitals, injections, nursing procedures, specimens, lab draws, line access, etc.).
  • Provides guidance and oversight to nursing staff to ensure safe evidence-based patient care.
  • Addresses patient issues and team challenges.
  • Manages clinical supplies, oversees equipment maintenance, and assists in monitoring the department budget to minimize waste and conducts charge audits.
  • Builds a strong, positive team environment, fosters open communication, with low turnover.
  • Optimizes patient experience through commitment towards meeting the organizations’ s mission, value, and vision.
  • Other Duties as assigned

Benefits

  • Support for leadership and staff development.
  • Opportunity to impact outpatient care quality and efficiency.
  • Collaborative, patient-centered environment.
  • Engage in meaningful work supporting health and wellness.
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