About The Position

The Ambulatory Specialty Nurse provides clinical support to physicians and helps maintain an efficient, well-trained clinical team that supports optimal operations and patient satisfaction. The nurse delegates, assesses, plans, and coordinates higher-level patient care activities, using critical thinking to interpret complex information and guide patients through the outpatient setting. The role supports or assists physicians with in-office procedures and clinical administrative tasks, and triages and manages emergent and non-emergent patient phone calls and messages.

Requirements

  • Associate's degree from an accredited school of nursing.
  • Bachelor's degree in nursing must be obtained within four years of hire if hired after 2015.
  • California Registered Nurse license from the California Board of Registered Nursing.
  • Basic Life Support certification from the American Heart Association.
  • Clinical expertise in assisting physicians and staff with coordinating patient care.
  • Professional and personal integrity and strong ethics.
  • Strong motivational and communication skills, including the ability to communicate treatment and procedure instructions.
  • Leadership skills to delegate and provide direction and guidance to staff.
  • Sensitivity to patients’ needs and anxieties, and ability to motivate patients to undergo treatments and procedures.

Nice To Haves

  • One year of acute-care healthcare experience.
  • One year of ambulatory, triage, or medical office experience.
  • Nursing specialty-care experience in oncology, cardiology, gastroenterology, endoscopy, or OB-GYN.

Responsibilities

  • Provide clinical support to physicians and support the clinical team’s operations and patient satisfaction.
  • Delegate, assess, plan, and coordinate higher-level patient care activities.
  • Use critical thinking to interpret complex information and guide patients through the outpatient setting.
  • Support or assist physicians with in-office procedures and clinical administrative tasks.
  • Triage and manage emergent and non-emergent patient phone calls and messages.
  • Coordinate patient care and serve as a primary liaison between patients, staff, and physicians.
  • Provide direction and guidance to staff as part of the care team.
  • Communicate treatment and procedure instructions while helping patients feel comfortable and confident.
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