RMA Coordinator

Nova Biomedical Corporation•Billerica, MA

3d•$23 - $27•Onsite

About The Position

Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical , marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, were not just building instruments, were powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Novas cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, were setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity . Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, youll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore whats next with us at novabiomedical.com or aicompanies.com About the role The RMA Coordinator Responsible for receiving and processing returned materials (RMAs) in accordance with SOPs and Universal Precautions, coordinating transfer to Salvage, and communicating effectively with multiple departments while working independently. If youre passionate about RMAs and want to be part of a team that is shaping the future of life sciences, wed love to hear from you, apply today!

Requirements

Experience with SAP.
Understanding of QSM requirements (e.g., ISO 9001).
Understanding of Blood Borne Pathogen safety requirements and Universal Precautions.
Very well-organized.
Highly detail oriented.
The ability to communicate with multiple departments.
Ability to work independently, with little to no supervision.
High School diploma or equivalent
Minimum 1 year working with SAP
Able to lift 20 lbs without problem
Able to Sit and Stand for extended periods of time

Responsibilities

Process returned material (RMA) using SAP and BPCS (as necessary).
Communicate and resolve issues pertaining to processing of RMAs.
Decontaminate returned material.
Follow Universal Precautions.
In addition, follow processes deemed necessary for employee safety by the Supervisor.

Benefits

Flexible Medical, Dental, & Vision Coverage
Competitive 401k company match
Bonus Program, Generous PTO and paid holidays
Generous Tuition reimbursement
Professional development, engagement and events
Company marketplace for lunch and snacks in our Norwood, MA and Billerica, MA offices
Company subsidized cafeteria in our Waltham, MA office

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