RMA Associate I

TD SYNNEX Corporation • Fort Worth, TX

33d

About The Position

TD SYNNEX is seeking a detail-oriented RMA Associate I to join its warehouse team. The role supports returns processing, inventory movement, receiving, and shipping activities while maintaining accuracy, productivity, inventory integrity, customer service, and a safe work environment. The associate works 5:30 a.m. to 2:00 p.m., Monday through Friday, must be flexible to work between 4:00 a.m. and 4:00 p.m., and may be required to work overtime depending on warehouse needs.

The position involves preparing vendor and customer returns, receiving inbound freight and shipments, recording transactions, moving and sorting inventory, preparing pallets, and supporting department productivity and safety requirements. Material handling equipment training will be provided. Working knowledge of English is required for training and safety purposes.

Requirements

• Basic computer skills, including Microsoft Outlook, Teams, and Excel.
• Strong attention to detail and accuracy.
• Good basic math skills.
• Strong written and verbal communication skills.
• Team-oriented, collaborative approach to work.
• Strong organizational skills and effective prioritization in a fast-paced environment.
• Comfortable standing, walking, bending, and reaching throughout the workday.
• Ability to regularly lift and move products weighing up to 50 lbs.
• Manual dexterity for handling products and warehouse equipment.
• Quick learner with a flexible and positive attitude.
• Working knowledge of English for training and safety purposes.

Nice To Haves

• One or more years of warehouse, distribution center, returns processing, logistics, or related experience preferred.
• High school diploma or GED preferred, but not required.

Responsibilities

• Prepare orders to be returned to vendors, including order picking and quality control.
• Perform physical inventory counts.
• Schedule carrier pickups.
• Request commercial invoices from the Customs team.
• Move inventory using an RF scanner.
• Receive branch shipments, material transfers, and customer returns.
• Hand-wrap products on pallets for shipment.
• Receive inbound freight from carriers.
• Record inbound freight transactions in the system.
• Prepare customer returns for receiving.
• Create material transfers and return-to-stock (RTS) orders.
• Sort freight accurately and record package information.
• Follow TD SYNNEX returns processes and procedures.
• Meet established department productivity standards.
• Prioritize daily workload and assignments.
• Maintain a clean, organized, and safe work area.
• Support co-worker safety and departmental security.
• Assist with departmental coverage and cross-functional support as needed.
• Work overtime when required.
• Perform additional duties as assigned by management.
• Follow company health and safety policies, procedures, and practices, and promptly report workplace hazards or safety concerns.
• Operate material handling equipment; training will be provided.

Benefits

• Elective benefits tailored to the employee's country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars and events supporting financial, physical, and mental well-being through the global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program offering networking with new co-workers within the first 30 days.
• Internal peer-led inclusive communities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed