RMA Associate I

TD SYNNEX • Fort Worth, TX

5d • $17 - $18

About The Position

TD SYNNEX is seeking a detail-oriented RMA Associate I to join its warehouse team. The role supports returns processing, inventory movement, receiving, and shipping activities, with a focus on accuracy, productivity, inventory integrity, customer and vendor service, and workplace safety. The associate follows established returns procedures, meets department productivity standards, prioritizes daily assignments, maintains an organized work area, supports coworkers and departmental security, and provides coverage and cross-functional assistance as needed. Additional duties may be assigned by management.

The regular hours are 5:30 a.m. to 2:00 p.m., Monday through Friday. The associate must be flexible to work between 4:00 a.m. and 4:00 p.m.; overtime may be required depending on warehouse needs. The role includes operating material handling equipment, for which training will be provided. Physical work includes frequent standing, walking, bending, and reaching, as well as regularly moving products weighing up to 50 pounds. Working knowledge of English is required for training and safety purposes.

Requirements

• Basic computer skills, including Microsoft Outlook, Teams, and Excel.
• Strong attention to detail and accuracy.
• Good basic math skills.
• Strong written and verbal communication skills.
• Team-oriented, collaborative approach to work.
• Strong organizational skills and effective prioritization in a fast-paced environment.
• Comfortable standing, walking, bending, and reaching throughout the workday.
• Able to regularly lift and move products weighing up to 50 pounds.
• Manual dexterity for handling products and warehouse equipment.
• Quick learner with a flexible and positive attitude.
• Working knowledge of English for training and safety purposes.

Nice To Haves

• One or more years of warehouse, distribution center, returns processing, logistics, or related experience.
• High school diploma or GED.

Responsibilities

• Prepare orders for return to vendors, including order picking and quality control.
• Perform physical inventory counts.
• Schedule carrier pickups.
• Request commercial invoices from the Customs team.
• Move inventory using an RF scanner.
• Receive branch shipments, material transfers, and customer returns.
• Hand-wrap products on pallets for shipment.
• Receive inbound freight from carriers and record inbound freight transactions in the system.
• Prepare customer returns for receiving.
• Create material transfers and return-to-stock (RTS) orders.
• Sort freight accurately and record package information.
• Follow TD SYNNEX returns processes and procedures.
• Meet established department productivity standards and prioritize daily workload and assignments.
• Maintain a clean, organized, and safe work area; support coworker safety and departmental security.
• Assist with departmental coverage and cross-functional support as needed.
• Work overtime when required and perform additional duties assigned by management.
• Follow company health and safety policies, procedures, and practices, and promptly report workplace hazards or safety concerns.
• Operate material handling equipment.

Benefits

• Elective benefits tailored to the employee's country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars and events supporting financial, physical, and mental well-being through the global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program that connects new coworkers within their first 30 days.
• Peer-led inclusive communities and activities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed