Risk Transformation Lead

Zurich Insurance Company Ltd. • Toronto, ON

4d • Hybrid

About The Position

As the Risk Transformation Lead for North America and Global Partners, you’ll play a pivotal role in shaping how risk is embedded across a major integration and transformation journey at Zurich Cover-More. You’ll bring strategic insight, independent challenge, and practical leadership to help harmonize risk practices, strengthen governance, and support confident decision-making across the business. This is a highly visible opportunity to influence senior leaders, champion a strong risk culture, and help build a more connected, resilient organisation.

Requirements

• 10+ years of leadership experience, ideally within an insurance carrier, financial services organisation, or another highly regulated environment.
• Bachelor’s degree in Risk Management, Finance, Business, Law, or a related discipline; relevant professional qualifications highly regarded.
• Demonstrated experience managing risk through complex organisational change, transformation, and/or integration initiatives.
• Exceptional influencing and relationship-building skills, with the ability to engage and challenge executive leaders and cross-functional business partners.
• Strong knowledge of enterprise risk management and operational risk frameworks, with the ability to apply them pragmatically in a changing business environment.
• Proven ability to navigate complexity, exercise sound judgment, and provide strategic risk insight that supports commercial and operational decision-making.
• Excellent analytical, problem-solving, and critical-thinking skills, with the ability to translate complexity into clear actions and recommendations.
• A proactive, outcomes-focused mindset with the confidence to influence, lead change, and drive continuous improvement.

Responsibilities

• Provide independent challenge across complex transformation initiatives by testing assumptions, identifying execution and transition risks, and ensuring material issues are escalated and addressed in a timely manner.
• Act as a trusted strategic advisor to senior leaders across North America and Global Partners, providing insight on the risk implications of integration decisions related to strategy, operating model design, products, distribution, and go-to-market execution.
• Lead the harmonisation of risk practices following acquisition and integration activity, conducting gap analysis, setting priorities, and supporting transition plans that improve consistency and efficiency without disrupting customer outcomes or business performance.
• Provide leadership and direction to risk team members, fostering a culture of accountability, development, and high performance.
• Establish clear risk expectations during change by defining target-state governance, accountability, decision rights, ownership, and escalation pathways for key stakeholders across Travel Guard and North America.
• Ensure risk decisions consider customer outcomes and support responsible, compliant business growth.
• Champion a strong and unified risk culture throughout the transformation journey, reinforcing consistent behaviours, collaboration, and regulatory discipline across Zurich Cover-More.
• Support the proportionate implementation of Zurich’s risk management framework, creating synergies across business units, assurance teams, and global stakeholders while aligning to local regulatory and operational requirements.

Benefits

• Hybrid approach with 3 days in the office and 2 days working from home, after an initial training period.
• Comprehensive onboarding experience, continuous professional development, and a supportive work environment.
• Regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
• Competitive medical insurance package and pension contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior