Risk Services Analyst - Fall 2026 Co-op/Intern

Definity Insurance Company • Waterloo, ON

20h • Hybrid

About The Position

As a Risk Services Analyst Co-op, you will support the Risk Services team in enhancing documentation, improving internal processes, and maintaining key tools and resources. This role offers hands-on experience working with technical documentation, data reporting, and internal platforms, while collaborating closely with cross-functional teams.

Requirements

• Currently pursuing a degree in Computer Science or a related field, with a strong foundation in programming and technical problem-solving.
• Proficiency in one or more programming languages such as Visual Basic, Python, C#, or JavaScript, with the ability to apply these skills to support process improvements and automation.
• Strong working knowledge of Microsoft Office applications, particularly Word, Excel, and PowerPoint, with the ability to create professional documents, analyze data, and build effective presentations.
• Experience creating or working with fillable PDF forms and an understanding of how to design user-friendly, structured documents.
• Familiarity with SharePoint or similar content management platforms, with the ability to organize, update, and maintain digital resources effectively.
• Strong organizational skills with a high level of accuracy when managing documentation, data, and internal resources.
• Ability to collaborate with team members and effectively support the development of presentations, documentation, and shared resources.

Responsibilities

• Design, create, and update interactive, user-friendly PDF forms to support business processes and improve data collection efficiency.
• Assist team members in developing and refining presentations, reports, and technical documentation, ensuring content is clear, accurate, and aligned with brand standards.
• Support the refresh and ongoing maintenance of the team’s SharePoint site, including updating content, improving navigation, and ensuring resources are current and easily accessible.
• Review, categorize, and organize internal reference materials and documentation to improve usability and ensure consistent knowledge sharing across the team.
• Generate and maintain weekly reports using data from the ServiceNow platform. Analyze trends and provide insights to support team decision-making and operational improvements.

Benefits

• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
• Culture of accountability, empowerment, and collaboration.
• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
• Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree