Risk & Safety Specialist

City of Hillsboro•Or 97123, OR

3d•Hybrid

About The Position

The City of Hillsboro is seeking a Risk & Safety Specialist who is detailed oriented, enjoys variety in their work, and delivering exceptional customer service! This new position is part of the Risk & Safety team in the Human Resources Department. This position plays a critical role in supporting the City’s risk and safety programs by performing records research and management, maintaining accurate information in our risk and safety database, facilitating the City’s DOT Drug and Alcohol Testing program, and delivering excellent customer service to employees and community members. Key responsibilities include responding to inquiries related to risk and safety matters, supporting safety compliance and coordinating information requests.

Requirements

Knowledge of: Risk management practices, workers’ compensation processes, and claims administration
Occupational safety principles, ergonomics, and employee health and safety programs
Records management standards, retention requirements, and confidentiality practices
Insurance requirements, Certificates of Insurance (COIs), and vendor compliance
DOT Drug and Alcohol Testing regulations and program administration
Public-sector safety regulatory requirements, including OSHA reporting
Administrative procedures, customer service standards, and office technology systems
Organizing and managing multiple tasks, deadlines, and priorities in a fast-paced environment
Maintaining accurate databases and updating Risk Management Information Systems (RMIS)
Preparing clear, accurate reports and documentation
Communicating effectively with employees, supervisors, vendors, and community members
Reviewing insurance documents for compliance with City requirements
Processing invoices, maintaining contracts, and supporting vendor relationships
Exercising sound judgment and maintaining confidentiality with sensitive employee and claim information
Providing excellent customer service with empathy, professionalism, and clarity
Interpreting and applying policies, regulations, and procedures related to risk, safety, and records management
Working independently and collaboratively as part of a cross-functional team
Analyzing information, identifying inconsistencies, and resolving issues effectively
Communicating complex information in a clear and accessible manner
Building positive relationships with employees, departments, external partners, and the community
Adapting to changing priorities while maintaining accuracy and attention to detail
Associate’s degree in risk management, human resources, business administration, occupational safety and health, or a related field; and two years of experience in records management, risk management, occupational safety, or a related field; or an equivalent combination of education and experience that enables successful performance in the role.
Valid, current Driver's License and safe driving record
Criminal Justice Information System (CJIS) clearance is required.
Reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions with or without reasonable accommodation
Light Work: Exerting up to 20 pounds of force occasionally (up to 1/3 of workday), and/or up to 10 pounds of force frequently (1/3 to 2/3 of workday), and/or a negligible amount of force constantly (2/3 or more of workday) to move objects. Physical demand requirements are in excess of those for Sedentary Work

Nice To Haves

Bilingual in English and Spanish
Proficiency in Spanish, or in any language spoken by more than ten percent (10%) of City residents as identified by the most recent U.S. Census

Responsibilities

Support the workers’ compensation program by communicating with injured employees and their supervisors, coordinating light-duty assignments, maintaining claim documentation, and assisting with accept/deny and pay continuation timelines and EAIP submissions.
Maintain and update the Risk Management Information System (RMIS) with claims documents, correspondence, invoices, payments, and notes.
Assist in preparing quarterly and annual reports for City senior leadership, ensuring accuracy and timely completion.
Manage the City’s Certificate of Insurance (COI) program in collaboration with the Risk and Safety Analyst by responding to requests, reviewing COI documents, assisting departments with their requests, and obtaining updated documents from vendors.
Assist with insurance renewal for all lines of coverage including schedule reviews, insurance record maintenance, and related administrative tasks.
Maintain contracts for Risk and Safety vendors, monitor contract timelines, and verify invoices for payment.
Administer the City’s DOT Drug and Alcohol Testing Program and act as liaison with departments and the Third-Party Administrator/Consortium.
Support safety compliance activities including OSHA log reporting, schedule required safety-related testing (e.g., hearing conservation, BBP, fit testing), and track Employee Health and Safety (EHS) program records, and ergonomic assessments
Coordinate security guard schedules with Facilities Managers for City facilities Hillsboro Civic Center and Shute Park Campus and verify invoices for payment
Schedule Emergency Response Team (ERT) meetings by maintaining agendas, minutes, and supporting monthly trainings.
Respond to employee-related record requests such as loan forgiveness, reference checks, and law enforcement background inquiries; process personnel file releases in accordance with City policies and regulations.
Serve as an intake point for employee and community concerns, documenting and routing inquiries appropriately.
Performs other duties of a similar nature and level as assigned.