Specialist-Risk Management/Patient Safety

Mayo Clinic • Phoenix, AZ

13h • Hybrid

About The Position

Provides overall Risk Management and Safety support to Arizona Practice. Assists the Arizona Practice in the implementation, coordination, and documentation of a clinical risk identification, management, reduction and error prevention program; including record reviews and staff investigations. Assumes direct responsibility, as assigned, for the Sentinel Event/Serious Harm review process, including but not limited to: Sentinel Event/Serious Harm determination, investigations/interviews with staff and Root Cause Analysis reviews. Provides risk management consultation to physicians, administration and allied health staff. Assumes responsibility with the Risk Management and Patient Safety Manager for taking “on” and “off-hours” risk management “call” duties, via the pager system, as assigned by Risk and Patient Safety Manager. Engages in development of ongoing risk management and patient safety education for allied health staff, consultant staff and residents. Accountable to the Administrator of Quality and the Risk Management and Patient Safety Manager for patient safety activities as assigned. Upon request, assists the Administrator of Quality and the Risk Management and Patient Safety Manager in administrative duties and assigned projects. This position is hybrid, individual must live within driving distance to campus. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Requirements

• Bachelor's degree required.
• Minimum three years of experience in a hospital or healthcare setting to include experience in risk management, operations management, patient relations, patient safety and/or quality management.
• Ability to problem-solve patient care issues, perform policy and procedure interpretation, and collaborate with various staff members at all levels of the organization.
• Strong presentation and report development skills.
• Evidence of active involvement in organizational and/or department committees, task forces, or performance improvement teams.
• Demonstrated and documented examples of ability to organize and analyze complex data and propose logical conclusions.
• Evidence of strict adherence to standards of confidentiality.

Nice To Haves

• Professional license or certification in clinical area preferred.

Responsibilities

• Assists the Arizona Practice in the implementation, coordination, and documentation of a clinical risk identification, management, reduction and error prevention program; including record reviews and staff investigations.
• Assumes direct responsibility, as assigned, for the Sentinel Event/Serious Harm review process, including but not limited to: Sentinel Event/Serious Harm determination, investigations/interviews with staff and Root Cause Analysis reviews.
• Provides risk management consultation to physicians, administration and allied health staff.
• Assumes responsibility with the Risk Management and Patient Safety Manager for taking “on” and “off-hours” risk management “call” duties, via the pager system, as assigned by Risk and Patient Safety Manager.
• Engages in development of ongoing risk management and patient safety education for allied health staff, consultant staff and residents.
• Accountable to the Administrator of Quality and the Risk Management and Patient Safety Manager for patient safety activities as assigned.
• Upon request, assists the Administrator of Quality and the Risk Management and Patient Safety Manager in administrative duties and assigned projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level