Risk Operations Associate

Coast•Salt Lake City, UT

8d•$55,000 - $65,000

About The Position

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers and fleets increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform. As an early member of Coast’s Risk team, you will help drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes and the ability to analyze risk vectors such as credit and fraud risks. You’ll partner closely with our sales, customer operations, product, and engineering teams to partner and execute on risk strategies, and the ability to take ownership of credit risk outcomes and lead strategic initiatives.

Requirements

BA/BS from an university with 1 or 2 year of experience working in risk or underwriting operations, preferably in a financial institution or fintech company
Collaborative and humble mindset, with a track record of working effectively across teams
Strong attention to detail and a commitment to accuracy
Ability to work independently in a fast-paced, dynamic environment

Nice To Haves

Experience in high-growth startups
Experience within corporate/small business cards, payments, lending, or related industries
Strong SQL skills and ability to analyze data to create actionable insights
Knowledge and understanding of KYC and KYB principles

Responsibilities

Help support and apply Coast’s risk underwriting policy used to onboard new business
Investigate fraud events, conduct root cause analyses, and implement data-driven fraud defenses
Execute Coast’s risk credit policies on key customer management interactions, including credit limit increase/decrease requests and credit risk reviews
Continuously evaluate and improve Coast’s risk policies and decision systems by researching emerging trends in underwriting and fraud
Partner with operations, product, engineering and sales teams to promote credit and fraud initiatives

Benefits

Salary range: $55,000 – $65,000
Equity grant
A unique product that makes an actual impact on the businesses we serve
Medical, dental, and vision insurance
Flexible paid time off (vacation, personal well-being, paid holidays)
Paid parental leave
Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401K
$400 accessories allowance for home office setup to be spent on a keyboard, mouse, headphones, etc.
Education stipend
Free lunch every Friday