Risk Operations Analyst

South State Bank•Winter Haven, FL

About The Position

This position executes essential functions within SouthState’s second-line Risk Management Division, supporting the Risk Operations team and reinforcing sound risk management principles across the enterprise. The role manages stakeholder development initiatives and system change management in the Archer GRC platform, supports users and stakeholders, develops reporting and dashboards, and assists with committee governance and roadmap initiatives. It also performs assigned operational, administrative, and project management duties, maintains procedures and reporting, and may support training on Archer, operational risk, industry practices, and risk and control standards.

Requirements

Bachelor of Arts or Science in Finance/Accounting, Business, or a related field.
Strong computer skills, including Microsoft Word, Excel, and PowerPoint.
Experience with Governance, Risk, and Compliance (GRC) applications or equivalent.
Financial acumen and project management skills.
Knowledge of GRC system organization.
Demonstrated industry, general banking, and market knowledge.
Experience independently leading and executing risk assessments, including RCSAs, and/or assessing the adequacy of policies, procedures, processes, and compliance and operational controls.
Clear understanding of risks and internal controls, with the ability to evaluate and determine control adequacy and effectiveness.
Effective relationship management and execution skills, including the ability to operate successfully in a matrixed corporate environment.
Attention to accuracy and detail.
Demonstrated thought leadership, initiative, and independent judgment.
Ability to work independently with little day-to-day direction.
Effective written and verbal communication skills.
Ability to develop and maintain effective relationships with mid- to senior-level management, internal clients, peers, and audit.
Strong organization and multitasking skills.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustained attention to a monitor.
Ability to sit, walk, and/or stand for extended periods and to bend and reach.
Ability to travel up to 20%.

Nice To Haves

1–3 years of Risk Management and/or Internal Audit experience in banking is preferred.

Responsibilities

Manage stakeholder development initiatives in the Archer GRC platform and build partnerships with second- and third-line business units and stakeholders.
Serve as an Archer GRC system consultant and address end-user questions.
Develop Archer GRC reporting and determine dashboard needs from system users.
Lead system change management for existing and future solutions, including requirements gathering, development, user acceptance testing, and documentation of sign-off.
Design test scripts and review user acceptance testing results for proposed changes in system lower environments.
Support creation of Archer Governance Committee materials and monitor and present system development progress.
Facilitate documentation of Governance Committee meeting minutes with executive stakeholders.
Manage assigned operational functions, including planning and executing Enterprise Risk Management Program Roadmap and Archer Development Roadmap initiatives.
Develop and maintain departmental procedures and program-related reporting as assigned.
Perform administration and project management duties as needed.
Develop, facilitate, and/or support training for business lines on the Archer end-user experience, operational risk topics, industry practices, and risk and control standards.
Take ownership of tasks and challenges encountered in the operation of the assigned position.