Analyst, Risk

The Friedkin Group•Houston, TX

About The Position

The Risk Analyst supports the Risk Management team’s strategy, risk identification, risk transfer, and risk mitigation work. Reporting to the VP, Insurance & Claims, the analyst provides day-to-day oversight and coordination of casualty claims, including auto liability, general liability, and workers’ compensation. The role works with third-party administrators (TPAs), insurance carriers, internal business units, and other stakeholders to support timely and effective claim resolution. It monitors claim activity, reserves, litigation status, and outcomes; assists with claim reviews and escalates significant or complex matters; and develops KPIs and reporting to identify trends and measure claims performance. The analyst also maintains established risk management and claims processes and assists with process improvements as needed. Additional work includes coordinating department documents and data, supporting underwriting submissions, handling insurance certificates and auto ID cards, reviewing invoices, analyzing claims data, and serving as a subject matter expert and training resource for loss reporting and claims administration. The role requires occasional travel to other sites, including out-of-state locations where applicable, and candidates must be legally authorized to work in the United States without current or future employer sponsorship.

Requirements

Bachelor’s degree required.
3–4 years of experience or an equivalent combination of education and/or experience.
Understanding of technical and business requirements.
Knowledge of F&I products.
Ability to work independently and as part of a team.
Business insight, including understanding how new events affect individuals and business processes.
Proficiency in Microsoft Office applications.
Effective interpersonal skills.
Ability to lead formal and informal meetings and guide operational decisions that impact the company.
Strong communication and documentation skills.
Legally authorized to work in the United States at the time of hire without requiring employer sponsorship now or in the future.
Able to meet the described physical requirements, including frequent movement of up to 10 pounds and occasional movement of up to 25 pounds.
Available for occasional business travel to other sites, including out-of-state locations where applicable; travel requirement is 10%.

Responsibilities

Oversee and coordinate casualty claims, including auto liability, general liability, and workers’ compensation, in collaboration with TPAs, insurance carriers, internal business units, and other stakeholders.
Monitor claim activity, reserves, litigation status, and outcomes; assist with claim reviews and escalate significant or complex matters.
Review and follow data privacy practices, policies, and guidelines.
Coordinate document and data management for the department.
Manage relationships with third-party claims administrators (TPAs) and subrogation agents.
Coordinate wage statements and other requests for information.
Coordinate OSHA reporting.
Develop and maintain KPIs and regular reporting, provide ad-hoc reporting, and analyze claims data to deliver business insight.
Serve as a subject matter expert and training resource for loss reporting and claims administration.
Collect specified exposure data and other information for underwriting submissions.
Coordinate Certificate of Insurance (COI) requests and distribution of Auto ID cards.
Review, allocate, code, and submit invoices for payment.
Perform studies, prepare special reports, and handle special projects as assigned.
Support process improvement, problem-solving, and waste elimination.
Maintain established risk management and claims processes and assist with their development and implementation as needed.