Risk Manager

MultiCare Health System•Spokane, WA

About The Position

The Risk Manager oversees risk programming to control clinical risks associated with patient care. Working with senior risk managers, organizational leaders, and other stakeholders, the role helps prevent and mitigate patient harm and liability exposure while ensuring regulatory compliance. The position collaborates with executive and clinical leadership to implement strategies and resolve patient concerns. This is a 1.0 FTE day-shift position at MultiCare Deaconess Hospital in Spokane, Washington. The hospital is a 388-bed acute-care facility offering inpatient, outpatient, surgical, diagnostic, and emergency services, among other specialized programs.

Requirements

  • Bachelor's degree required.
  • Minimum two years of experience in risk management or a similar discipline.
  • Full-time schedule, 1.0 FTE; day shift.

Nice To Haves

  • Master's degree in MPH, MBA, MPA, Nursing, and/or a Juris Doctorate degree preferred.
  • Risk Management credentials, such as Associate in Risk Management (ARM), or a certificate program in Healthcare Risk Management (CPHRM), preferred; may be obtained within one year of hire.
  • Minimum two years of experience managing professional liability events in a health care risk management setting and/or professional liability claims experience preferred.
  • Minimum two years of experience as a clinician and/or equivalent work experience in a health care setting preferred.
  • Minimum two years of experience working with the public to resolve disputes or equivalent work experience preferred.
  • Minimum two years of experience developing and using databases to report information preferred.
  • Consideration may be given to internal candidates who do not meet the minimum qualifications.

Responsibilities

  • Create and maintain individual event-review documentation and aggregate data about events involving patient harm or risks to patient safety to support ongoing clinical risk management, mitigation, and quality improvement initiatives.
  • Implement strategies to mitigate events associated with patient harm and prevent harm through prospective consultation.
  • Ensure compliance with federal and state laws and requirements related to clinical adverse events, including TJC, DOH, CMS, and FDA requirements.
  • Collaborate with the Quality Program to review or conduct reviews of events involving patient harm and identify quality improvement opportunities as part of the MHS quality assurance program.
  • Identify potential professional liability exposures and report them to the Claims team and C-Suite.
  • Design and implement educational programs on risk-reduction measures and patient safety.
  • Work with the Claims team and Quality department to identify remedial measures and lessons learned following adverse events resulting in a lawsuit or claim.
  • Provide just-in-time consultation to MHS leaders and staff on liability risks and other regulatory or legal concerns, with backup guidance from Risk Management leaders.
  • Work with the Claims team and legal counsel to coordinate claims investigations and legal defense processes while ensuring maximum protection of potential evidence.

Benefits

  • Competitive tuition assistance, residencies, fellowships, and career development.
  • Generous paid time off.
  • Code Lavender and Employee Assistance Programs.
  • Competitive salary, medical, dental, and retirement benefits, and paid time off.
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