Risk Manager

City of Chico•Chico, CA

12d•Onsite

About The Position

The City is looking for one well-qualified individual to fill the position of Risk Manager. The Risk Manager, under general direction, plans, organizes, oversees, coordinates, and administers the City’s risk management, insurance, workers’ compensation and liability programs; provides highly complex and responsible support to the Deputy Director of Human Resources and Risk Management in areas of expertise; and performs related duties as assigned. This is an on-site role based at Chico City Hall. The Risk Manager will primarily work from this location, with occasional travel to off-site facilities as operational needs require. Employees in this bargaining unit will receive a 5% General Salary Increase in July 2027.

Requirements

Knowledge of organization and management practices, including goal setting, program development, implementation, and evaluation, and project management.
Knowledge of principles and practices of budget monitoring.
Knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
Knowledge of principles and practices of leadership.
Knowledge of public agency budget and contract administration processes and procedures.
Knowledge of principles and practices of risk management and asset protection programs relating to general and financial liability protection.
Knowledge of insurance companies' policies and procedures regarding claims and reserves.
Knowledge of risk transfer techniques.
Knowledge of principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability to plan, organize, oversee, and manage the day-to-day risk management program operations.
Ability to assist in developing and implementation of program goals, objectives, practices, policies, procedures, and work standards.
Ability to provide administrative and professional leadership and direction related to risk management programs.
Ability to assist in the preparation and administration of budgets and contracts; allocate limited resources in a cost-effective manner.
Ability to analyze insurance policy provisions to determine the existence and extent of liability.
Ability to analyze, classify, and rate risks, exposure, and loss expectancies.
Ability to research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Ability to respond to and investigate inquiries and complaints and prepare an appropriate response.
Ability to gather, assemble, and analyze data and make sound recommendations for risk management programs.
Ability to conduct research, analyze, and interpret data, draw conclusions, and summarize and present information, reports, and data in an effective manner.
Ability to understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Ability to prepare clear and concise reports, correspondence, and other written material.
Ability to independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Ability to use tact, initiative, prudence, and independent judgment within general policy, and procedural, guidelines.
Ability to effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks.
Ability to communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Possession of a valid California Driver’s License, to be maintained throughout employment.

Responsibilities

Plans, manages, and oversees the daily functions, operations, and activities of the City’s risk management, insurance, workers’ compensation, and liability programs.
Assists in developing and directing the implementation of program goals, objectives, work standards, and policies and procedures.
Participates in developing, administering, and controlling program budgets, assists in the forecasting of additional funds needed for staffing, equipment, training, safety, and supplies; monitors expenditures; recommends budget adjustments.
Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends corrective action and discipline.
Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.
Assists with the management of the workers’ compensation and liability programs by coordinating the work of the third party claims administrators, assisting in investigation of claims, and recommending strategies to resolve claims.
Analyzes and interprets accident reports, OSHA compliance and related data to recommend appropriate preventative actions; conducts inspections and evaluates department and City risk; serves as the Safety Officer and member of the Safety Committee on loss control and reduction.
Reviews contracts for risk identification and recommends types and limits of insurance; ensures compliance with risk transfer techniques.
Negotiates, secures, and administers insurance coverage for a variety of risk exposures; evaluates insurance costs, self-insured retention, and the effectiveness of insurance coverage.
Researches, analyzes, and reviews legislative proposals and new laws, codes, ordinances, and regulations to determine the impact on program policies and procedures; develops recommendations for policy and procedure changes and implements upon approval.
Performs research and analysis of information and statistical data; prepares reports and discusses analysis and conclusions with the Deputy Director of Human Resources and Risk Management.
Coordinates assigned projects and programs with other City departments, government agencies, external agencies, and others as appropriate.
Receives, processes, and responds to escalated questions, complaints, and requests for information; provides information on processes and procedures; interprets and explains applicable federal, state, and local statutes and regulations and City policies and procedures; coordinates resolution to problems and issues.
Attends meetings, conferences, workshops, and training sessions and reviews publications to remain current on principles, practices, and new developments in the field of risk management.
Performs related duties as assigned.