Risk Manager

City of Melbourne•City of Melbourne, FL

About The Position

Under the general direction of the Director of Human Resources, the Risk Manager directs the City’s process for identifying exposures and measuring risk loss capabilities, including risk identification, analysis, measurement, compliance, control, and financing. The position directs City safety and loss control programs, manages insurance contracts, oversees the Safety Committee and safety training programs, and supervises and evaluates subordinate staff. The work is performed with considerable independence within established laws, policies, procedures, and guidelines. Assignments are received orally and in writing, and work is reviewed through observation, conferences, and reports. The position manages the City’s Risk Management Division and its insurance, claims, safety, and self-funded workers’ compensation functions. Duties include assessing and managing City exposures; administering insurance and claims; coordinating with carriers, attorneys, departments, and outside agencies; preparing budgets and records; and directing workplace safety and loss-control activities. The Risk Manager may be required to work beyond the standard 40-hour work week during critical periods with Department Director approval and during declared or undeclared emergencies. Essential functions are performed immediately following a declared disaster.

Requirements

Bachelor’s degree from an accredited college in Business Administration, Public Administration, Industrial or Safety Engineering, Occupational Safety and Health, Risk Management/Insurance, or a related field.
Five years of professional work experience in risk management, including work with workers’ compensation, general liability, and property damage programs.
Possess and maintain a valid State of Florida driver’s license. Applicants with a valid out-of-state driver’s license must obtain a Florida license within ten business days of hire.
Meet the Criminal Justice Information System (CJIS) background investigation requirements and maintain compliance throughout employment.
Possess or obtain any necessary FEMA certifications as required by the Department Director within six months of hire.
Comprehensive knowledge of municipal insurance lines, tort and workers’ compensation laws, and safety and loss-control methods.
Knowledge of state laws and local ordinances relating to insurance and workers’ compensation.
Ability to research, compile records and reports, and present findings and recommendations orally and in writing.
Ability to conduct and analyze risk-identification surveys.
Analytical and mathematical skills, including regression analysis and forecasting.
Ability to negotiate and review leases and contracts relating to risk management.
Ability to establish and maintain effective working relationships, communicate clearly, work with minimal supervision, and motivate others toward the goals of the City’s Risk Management Program.
Knowledge of standard Microsoft software applications and ability to use a microcomputer to develop and maintain spreadsheet and database applications for risk-management analysis.
Ability to exercise a high degree of confidentiality and integrity.
Skill in accident investigation and insurance reports.
Physical ability to climb, negotiate uneven terrain, bend, reach, stoop, kneel, drive a vehicle, and lift and carry packages weighing up to 20 pounds.
Ability to see, read, write, type, hear, speak English, use fingers, hands, and wrists, and print or write legibly as required by the work.
Ability to kneel, squat, sit, stand, and walk for extended periods; work in confined or small spaces; work accurately in noisy and stressful environments; and handle deadline-related stress.
Ability to work regularly scheduled hours with little moderation.

Nice To Haves

Public sector experience.
Insurance Institute of America designation of Associate Risk Manager for Public Entities (ARM-P).
State of Florida Resident Adjuster’s License (all lines).
Equivalent combination of training and experience may be considered.

Responsibilities

Direct and supervise the activities of the Risk Management Division, including liability, City real property and assets, inland marine, workers’ compensation, and employee benefits contracts.
Monitor claims for severity and frequency trends, approve payments from insurance reserves, determine eligibility, and recommend reserve payments.
Plan, assign, direct, and evaluate the work of subordinate staff.
Identify and analyze City exposures involving property, personnel, liability, and income, and recommend retaining or transferring risk based on the City’s tolerance.
Review contractor and vendor indemnification and insurance requirements in consultation with the City Attorney or designee; review certificates of insurance and monitor departmental compliance.
Administer the Drug Free Workplace Program, including CDL random drug testing.
Project future loss frequency and severity and forecast funding requirements.
Maintain insurance records for City property, vehicles, and equipment; provide renewal information to brokers and coordinate insurance coverage applications.
Prepare budgets for insurance, self-insurance, and risk management programs; maintain premium and loss-history records; monitor premium payments and reporting; and allocate insurance costs to departments and divisions.
Receive property damage and bodily injury claims against the City and submit loss reports to appropriate carriers.
Maintain liaison among carriers, defending attorneys, and the City, and cooperate in preparing materials and evidence for hearings, lawsuits, and insurance investigations.
Perform essential functions immediately following a declared disaster.
Facilitate property damage claims with FEMA, FHWA, NRCS, and the State of Florida, including site visits, project worksheets, and compliance reporting.
Manage the City’s self-funded workers’ compensation program, including reinsurance, state taxes, managed care arrangements, claims reporting and processing, third-party administration, litigation management, loss analysis, loss control, and safety.
Manage the return-to-work program and forms; coordinate fitness-for-duty referrals with third-party providers as needed; and oversee light-duty assignments in accordance with City policies, procedures, and collective bargaining agreements.
Pursue subrogation and collection for City damages when third parties are at fault.
Monitor litigation, EEOC complaints, workers’ compensation claims, and settlements; assist with case-management materials and strategies; attend mediation hearings; coordinate with legal representation; and participate or testify at hearings, mediations, depositions, and trials as necessary.
Develop, implement, and monitor risk-control efforts, including the City’s safety program and employee safety training; direct the Safety Committee and Risk Management / Safety Coordinator.
Perform or review work-site inspections to reduce or eliminate hazards and investigate employee and public accidents or injuries.
Recommend work-site improvements to Department Directors and monitor implementation.
Prepare leases, contracts, policies, and procedures relating to risk management for formal approval.
Work during undeclared or declared emergency situations when required and perform other related tasks as required.