Remote Risk Management Technical Writer (VA ESOM)
About The Position
Kentro is hiring for a Remote Risk Management Technical Writer to support the VA ESOM contract. This role involves documenting disaster recovery tabletop exercises for key applications, transforming technical discussions into accurate and usable reports. The writer will prepare exercise plans and participant materials, record decisions and observations during exercise sessions, and produce after-action reports, improvement plans, and leadership summaries. This position requires close collaboration with engineers, analysts, application owners, and program leadership. The position can be performed remotely within the United States and will support Eastern Time working hours.
Requirements
- 5 years of relevant experience
- Experience producing technical reports, plans, procedures, meeting records, or after-action reports for complex IT programs.
- Ability to understand technical discussions and explain them accurately to technical and leadership audiences.
- Strong writing, editing, interviewing, research, and document management skills.
- Proficiency with Microsoft Office 365, including styles, templates, comments, and revision workflows.
- Ability to manage multiple documents, deadlines, reviewers, and approval cycles.
- US Citizen or Lawful Permanent Resident (Green Card)
- Willing and able to obtain and maintain Public Trust Clearance
- Must meet updated ID requirements
Nice To Haves
- Experience documenting disaster recovery, business continuity, cybersecurity, or emergency management exercises.
- Familiarity with NIST SP 800-34, NIST SP 800-84, or comparable exercise documentation practices.
- Experience preparing after-action reports, improvement plans, standard operating procedures, or executive briefings.
- Relevant technical communication, project management, business continuity, or exercise certification.
- Background supporting large federal, DoD, or public-sector IT environments.
Responsibilities
- Develop and maintain exercise plans, agendas, scenarios, participant guides, facilitator guides, evaluation forms, and briefing materials.
- Review technical source material and prepare clear descriptions of application architecture, dependencies, recovery procedures, and exercise assumptions.
- Attend planning meetings and tabletop sessions to capture decisions, actions, strengths, weaknesses, and unresolved questions.
- Produce after-action reports and improvement plans that connect findings to exercise objectives and supporting evidence.
- Prepare executive summaries, status reports, presentation materials, and other program communications.
- Edit technical contributions for clarity, accuracy, consistency, grammar, and compliance with approved templates.
- Maintain document version control, review comments, approval records, and the exercise document repository.
- Coordinate fact checks and content reviews with engineers, analysts, application owners, and program leaders.
- Protect sensitive technical, security, architecture, and recovery information.
- Maintain reusable templates, terminology, style guidance, and document production procedures.
Benefits
- Paid time off
- Healthcare benefits
- Supplemental benefits
- 401k including an employer match
- Discount perks
- Rewards
- Education reimbursement for certifications, degrees, or professional development
- Flexibility for professional growth and networking opportunities
- Funds for activities (virtual and in-person) such as happy hours, holiday events, fitness & wellness events, and annual celebrations
- Charity galas/events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
