Risk Management Specialist
About The Position
The Risk Management Specialist completes a variety of tasks and projects to identify and address operational effectiveness in support of Valley Metro’s claim and risk management program. Reporting to the Chief Legal Officer and the Legal Operations Manager, the Risk Management Specialist processes all general liability and property damage claims and assists with the development of risk goals and objectives. The ideal candidate will embody Valley Metro’s values of being innovative, driven, and responsible, while delivering excellent service to internal and external stakeholders, fostering collaboration and best practices, supporting data-driven decisions, and managing program resources responsibly. This role may coordinate program activities and provide actionable insights to support the agency’s success. Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer.
Requirements
- Bachelor’s degree in Risk Management, Business Administration, Public Administration, or a related field
- Four (4) years of progressively responsible experience in claims management, from claim inception, processing, closure or settlement, including all tracking and reporting.
- Two (2) years of experience in organizational risk management including insurance administration and experience in a lead or supervisory capacity, with responsibility for workers’ compensation, tort, and insurance programs.
- Knowledge of Federal, state, and local laws, rules, regulations, and requirements regarding workers’ compensation, ADA, and FTA regulations.
- Knowledge of Insurance, loss prevention, and risk management best practices, principles, and theories.
- Knowledge of Reporting, research, and record-keeping techniques.
- Knowledge of Budgeting principles, fiscal management, and basic financial/accounting principles.
- Skill in Methods to establish and maintain effective working relationships with internal managers, executives, and external stakeholders.
- Skill in Risk management principles and practices that protect organizational assets and reputation.
- Skill in Communication (verbal and written).
- Skill in Monitoring and ensuring regulatory compliance.
- Skill in Recognizing opportunities and quantifying potential gains and losses by applying principles of finance, accounting, and business management.
- Skill in Making well-thought-out yet efficient decisions based on pertinent facts, relevant information, and good judgment.
- Skill in Identifying key issues, analyzing cause-effect relationships, clarifying input from different sources, and reaching appropriate decisions in a timely manner.
Nice To Haves
- Risk management experience within the transit industry desired.
- Risk management experience in the public or government sector desired.
- Risk Management certifications/licensing desired.
Responsibilities
- Assists with the risk management program, including insurance, self-insurance, workers’ compensation, and claims administration activities.
- Facilitates insurance program activities, including coordination with external brokers, renewals and modifications, reviewing requirements, maintaining certificates, and providing analysis and recommendations on coverage, retention levels, and policy limits.
- Reviews, investigates, processes, and coordinates the resolution of liability, property, automobile, restitution, and subrogation claims, and tracks and analyzes claims and loss data to support reporting, trends analysis, and program improvement.
- Collaborates on the assigned program budget by monitoring expenditures, tracking claims and indemnity payments, and preparing financial data and reports to support budgeting, actuarial studies, and planning.
- Provides guidance and support to departments across the agency on applicable risk requirements, assisting in the identification of issues and alignment of practices with agency standards.
- Supports contract and compliance activities by reviewing insurance and risk-related provisions and ensuring alignment with Valley Metro’s risk management and regulatory standards.
- Develops and maintains program standard operating procedures, guidelines, and documentation, and coordinates training and informational sessions related to risk, claims, and insurance processes.
- Prepares and presents reports, updates, and analysis on program activities for leadership and other stakeholders.
- Maintains awareness of regulatory changes, industry trends, and best practices relevant to the risk management program.
- Performs related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
