Risk Management Specialist

Michaels•Irving, TX

16h•Onsite

About The Position

The Risk Management Specialist reports to the Enterprise Risk Claims Manager within the Enterprise Risk Management Department (ERM). This role handles all facets of liability claims, including investigation, litigation management, and resolution in a cost-effective and timely manner. The team member will work closely with the third-party administrator, defense counsel, business partners, and carrier representatives to develop litigation and settlement strategies.

Requirements

Bachelor's degree or equivalent experience
Multi-Line Adjuster license
3+ years of multi state retail claim experience including litigated claims management
Excellent verbal/written communication skills, organizational skills, attention to detail and can work independently
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite and related claim software
Occasional planned travel

Nice To Haves

Action-oriented, independent, self-starter, comfortable working in an unstructured, fast-paced environment
Retail experience a plus

Responsibilities

Assists in monitoring the Legal Calendar for discovery, mediations, trials, and other dates to ensure all timelines are met appropriately.
Gathers and compiles sensitive company information and documents for discovery requests related to general liability loss.
Responsible for the preservation of evidence such as CCTV and products in anticipation of litigation.
Participates in quarterly claim reviews, actuary meetings, and financial reviews.
Assists in supporting the Injury Counselors in gathering timecards and other requested information for subpoena requests.
Assists in managing and reviewing certificates of insurance from product vendors for insurance compliance.
Assists the Manager - Regulatory Compliance by providing prompt product-related injury information.
Assists in daily internal claim system date update.
Other duties as assigned.