Risk Management Specialist – Property Management

CRM Residential•Pleasantville, NJ

21h•Onsite

About The Position

CRM Residential is an established property management company specializing in residential and affordable housing communities. The company is seeking an organized, detail-oriented Risk Management Specialist to join its corporate team and help identify and reduce potential liabilities, manage insurance matters, coordinate claims, and support risk prevention initiatives across its property portfolio. The Risk Management Specialist identifies, evaluates, and mitigates risks associated with residential property management operations. The role oversees incident reporting, insurance claims coordination, property liability concerns, vendor insurance compliance, and loss prevention activities. The position is based at the corporate office, with travel to managed properties as needed, and follows a Monday–Friday schedule.

Requirements

Minimum 3 years of experience in risk management, insurance claims, property management, or a related field.
Knowledge of general liability insurance, property claims, and incident reporting.
Strong organizational, analytical, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and maintain accurate records.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Ability to handle confidential and sensitive information professionally.

Nice To Haves

Bachelor's degree in Risk Management, Business Administration, Insurance, or a related field.
Experience in multifamily residential or affordable housing property management.
Familiarity with workers' compensation and vendor insurance compliance.
Experience communicating with insurance carriers, adjusters, attorneys, and property management teams.
Professional certification in risk management or insurance (ARM, CRM, or CPCU).

Responsibilities

Identify potential property-related risks and liability exposures.
Review incidents involving resident injuries, property damage, fires, water damage, and other safety concerns.
Conduct or coordinate property risk assessments and recommend corrective actions.
Work with Regional Managers and property teams to resolve identified risks.
Develop and implement risk prevention procedures.
Coordinate general liability, property damage, and other insurance claims from initial reporting through resolution.
Communicate with insurance brokers, carriers, adjusters, and legal representatives.
Maintain accurate claim records and monitor claim status, costs, and resolutions.
Assist with annual insurance renewals and insurance documentation.
Identify recurring claims and recommend preventive measures.
Review and maintain property incident reports and supporting documentation.
Coordinate investigations involving accidents, injuries, property damage, and potential liability.
Ensure timely reporting of significant incidents to appropriate parties.
Track corrective actions and follow up with property management personnel.
Partner with Human Resources to coordinate workers' compensation claims and workplace injury reporting.
Support employee safety initiatives and injury prevention efforts.
Assist with safety training and incident prevention programs.
Track and monitor vendor certificates of insurance.
Ensure contractors maintain insurance coverage consistent with company requirements.
Identify insurance deficiencies and coordinate corrective action.
Assist with reviewing contractual insurance and liability requirements.
Maintain organized and confidential risk management and insurance claim files.
Prepare reports regarding claims, incidents, potential liabilities, and loss trends.
Provide recommendations to management to reduce financial and operational exposure.
Assist in developing and maintaining company risk management policies and procedures.