Risk Management Specialist for the Division of Program Policy & Innovation
About The Position
The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. The Division of Program Policy and Innovation (DPPI) will provide support across the Office of Housing Access and Stability (HAS) to coordinate policy development and analysis, support implementation of new rules and regulations, monitor program integrity and compliance, manage the selection of contracts for project-based rental assistance and improve outcomes for program participants beyond affordable housing. Risk Management Specialists in the Regulatory Compliance Unit will ensure federal and local rules are successfully implemented and where possible remediation opportunity is provided to those who fail to meet requirements. The Risk Management Specialist will identify and address potential risk for fraud. The Specialist will review and take necessary steps to cases of under-reported income and cases that are referred to the unit from the members of the Housing Access and Stability team. The Specialist will identify discrepancies between third party systems and participant self-reports to determine the necessary steps to reconcile differences. The Team will enable HAS to better streamline operations and prevent program abuse, noncompliance, and willful violations of HPD's Section 8 program rules.
Requirements
- Strong presentation and interpersonal communication skills.
- Comfort with technology, including Microsoft Office suite (Word, Excel, Access, PowerPoint)
- Knowledge of Section 8 and other rental subsidies, and federal, state, and local housing laws and regulations
- Collaborative and creative orientation for program design and change management
- Strong research, analytical and organizational skills
- Attention to detail and ability to follow through on outstanding communication and actions
- Authorization to work in the United States is required for this position.
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or Education and/or experience which is equivalent to "1" above.
Responsibilities
- Review participant, applicant and owner provided documents, compare them to data in third party systems to identify discrepancies and seek to resolve them
- Conduct meetings with participants in the discrepancy resolution process using established protocol to provide opportunities for participant engagement before making a final recommendation
- Conduct research on system generated reports to proactively identify potential for risk and engage in the appropriate follow up actions.
- Make recommendations for moving forward with assistance, entering into repayment agreement or subsidy denial or termination based on the research conducted with participants
- Interpret tax documents and assets and the income generated from them as necessary
- If there are any discrepancies, use available tools and systems to calculate any overpayments amount to determine the appropriate next steps.
- Work closely with various units in the Division to ensure that Section 8 voucher recipients are truly eligible for assistance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
