Risk Management Application Analyst

Hackensack Meridian Health•Eatontown, NJ

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Risk Management Application Analyst is integral to the day-to-day administration of the HMH Event Reporting System known internally as ONELink, serving as a resource interacting with all levels of team members within the organization.

Requirements

Associates degree in Business, Risk Management, IT, Healthcare or related field.
Minimum of two (2) years of experience in healthcare.
Excellent technological, analytical, and organizational skills.
Broad understanding of healthcare operations.
Experience working with external vendors.
Service Oriented.
Collaborative and Team Focus.
Excellent interpersonal and written and verbal communication skills with the ability to present to various levels within the organization.
Proficient computer skills that include but are not limited to Google Workplace and/or Microsoft Office platforms.

Nice To Haves

Broad understanding of Enterprise Risk Management, Patient Safety, Quality and Patient Experience.
In-depth knowledge of the software and functionality of RLDatix systems preferred.

Responsibilities

Maintains the ONElink event reporting system, including but not limited to the contemporary nature of users, site location lists and application configuration settings/options.
Maintains the confidentiality and integrity of all information encountered during work activities.
Point of contact for system issues. Conducts basic investigation and troubleshooting of end user issues. Escalates issues as necessary for resolution.
Serves as a resource interacting with all levels of team members within the organization.
Provides orientation and education to team members. Develops and maintains instruction and training materials.
Prepares and analyzes a variety of ONElink reports and trending data. Ad hoc reports as requested.
Monitors application for compliance and quality of data being entered.
Identifies opportunities for system enhancements, analyzes the impact of suggested changes and collaborates with key stakeholders prior to implementing significant system modifications.
Performs on-going software customization, configuration and customization.
Designs and maintains application screens, forms, fields and hierarchy.
Develops workflow for file creation and management.
Coordinates with internal IT resources to apply updates, perform system maintenance, integrate with other systems and maintain optimal state of the ONElink platform as necessary.
Travel to HMH sites as necessary.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.