Risk Management Analyst
About The Position
The Risk Management Analyst coordinates Subservicer reviews, rating-agency site visits, audits, and investor annual submissions to support compliance. The role samples and tests loans and contracts against KeyBank Real Estate Capital (KBREC) Key Commercial Investor Services policies, loan documents, servicing agreements, applicable KBREC procedures, and KeyCorp policies. It also develops and maintains the Policies & Procedures Program and coordinates annual compliance deliverables by contractual deadlines. The analyst works with internal and external auditors, master servicers, investors, and risk management teams. The position documents testing results, compliance exceptions and variances, and corrective action plans; maintains procedural documentation and tracking logs; and prepares certifications and reports. The role also completes special projects and annual goals and objectives as requested by KCIS Leadership.
Requirements
- Undergraduate college degree or equivalent job-related experience.
- Intermediate knowledge of Microsoft Word, Excel, and PowerPoint.
- Minimum of 2–5 years of relevant experience in financial services, commercial real estate, or a related field.
- Ability to accumulate and analyze audit information and test results to make informed business decisions and develop resolution strategies.
- Clear, concise verbal communication skills, including presentations to senior management.
- Technical writing skills to produce concise and accurate documents concerning audit results, policies and procedures, compliance requirements, and audit programs.
- Ability to collect, analyze, and interpret data for evaluation and presentation to internal and external clients.
- Proficiency with Microsoft Word, PowerPoint, Excel, and Outlook.
Nice To Haves
- Compliance and servicing-related background or skill set.
- Demonstrated aptitude in performing and assessing real estate audits.
- Procedure-writing acumen.
- Ability to create novel solutions, use intuition and fresh perspectives, and develop new approaches to operational and functional issues.
- Demonstrated teamwork, respect, accountability, integrity, leadership, vision, judgment, ability to adapt to change, and support for an empowering work environment.
Responsibilities
- Manage compilation and reporting of data to rating agencies and coordinate on-site visits to maintain or improve servicer ratings.
- Coordinate and conduct internal and external audits and reviews, including reviews by external auditors, internal audit, risk management groups, master servicers, and investors.
- Follow up on audit and review findings, support achievement and maintenance of high rankings, and prepare reports for KCIS Leadership.
- Create or revise organization charts, policies, procedures, forms, form letters, reports, logs, and lists as needed.
- Obtain required approvals for approved documents, deploy them to RECWeb, and maintain Policies/Procedures Tracking Logs.
- Sample and test Primary and Master servicing policies and procedures according to applicable servicing programs, descriptions, components, and schedules.
- Document compliance exceptions and variances, identify corrective action plans, and report test results to KCIS Leadership.
- Review servicing agreements to determine annual compliance obligations and maintain the annual compliance matrix.
- Prepare and coordinate certifications and reports according to regulatory guidelines and servicing agreements by applicable deadlines.
- Complete special projects as requested by KCIS Leadership.
- Develop and manage annual goals and objectives.
- Complete required corporate compliance-related training and at least 35 hours of internal and external development programs annually.
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What This Job Offers
Job Type
Full-time
