Risk Management Analyst
About The Position
The Risk Management Analyst coordinates subservicer reviews, rating agency site visits, and audits to support compliance with investors’ annual submission processes. The role samples loans and contracts against KeyBank Real Estate Capital (KBREC) Key Commercial Investor Services policies and checks compliance with loan documents, servicing agreements, KBREC procedures, and KeyCorp policies. The position develops and maintains the staff Policies & Procedures Program in accordance with applicable laws and regulations, industry standards, servicing agreements, Internal Audit findings, and risk management testing. It also coordinates and delivers annual compliance certifications and reports by contractual deadlines. The role coordinates servicer rating data and agency visits; manages internal and external audits and reviews; creates and maintains policies, procedures, forms, and tracking logs; tests servicing policies and procedures and documents exceptions; and completes special projects requested by KCIS Leadership. It also develops and manages annual goals and objectives. The position is based at 11501 Outlook Street, Overland Park, Kansas. Key prioritizes in-office presence while offering flexible options when work can be performed effectively in a mobile environment.
Requirements
- Undergraduate college degree or equivalent job-related experience.
- Intermediate knowledge of Microsoft Word, Excel, and PowerPoint.
- Minimum of 2–5 years of relevant experience in financial services, commercial real estate, or a related field.
- Ability to accumulate and analyze audit information and test results, make informed business decisions, and develop resolution strategies.
- Clear and concise verbal communication skills for presentations to senior management.
- Technical writing skills to produce concise, accurate documents concerning audit results, policies and procedures, compliance requirements, and audit programs.
- Ability to collect, analyze, and interpret data for evaluation and presentation to internal and external clients.
- Ability to demonstrate teamwork, respect, accountability, integrity, leadership, judgment, adaptability, and support for staff and team goals.
- Proficiency with Microsoft Outlook email.
- Proficiency using a personal computer, telephone, photocopier/scanner, and calculator.
Nice To Haves
- Compliance and servicing-related background or skill set.
- Demonstrated aptitude in performing and assessing real estate audits.
- Procedure-writing acumen.
- Ability to create novel solutions, use fresh perspectives to solve operational and functional issues, and present new ideas for existing problems.
Responsibilities
- Maintain or improve servicer ratings by managing compilation and reporting of data to rating agencies and coordinating on-site visits.
- Coordinate and conduct external and internal audits and reviews, including reviews by external auditors, internal audit groups, risk management teams, master servicers, and investors.
- Assist with audit and review follow-up, work toward achieving and maintaining high rankings, and prepare reports for KCIS Leadership.
- Create or revise organizational charts, policies, procedures, forms, form letters, and reports, logs, or lists as needed; obtain approvals and deploy approved documents to RECWeb.
- Maintain Policies/Procedures Tracking Logs.
- Sample and test Primary and Master servicing policies and procedures in accordance with servicing programs, descriptions, components, and schedules.
- Document compliance exceptions and variances, identify corrective action plans, and report test results to KCIS Leadership.
- Review servicing agreements to determine annual compliance obligations and maintain the annual compliance matrix.
- Prepare and coordinate certifications and reports in accordance with regulatory guidelines and servicing agreements by applicable deadlines.
- Complete special projects as requested by KCIS Leadership.
- Develop and manage annual goals and objectives.
- Complete required computer-based corporate courses related to compliance, money laundering, fraud, and other topics as required, and complete at least 35 hours of internal and external development programs annually.
Benefits
- Eligible for incentive compensation, which may include production, commission, and/or discretionary incentives.
- Benefits are available to eligible employees; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
