Risk Management Analyst

Gallagher • San Jose, CA

1d

About The Position

We are seeking a detail-oriented and analytical Risk Management Analyst to support our clients in optimizing their workers’ compensation programs. This role focuses on leveraging data insights, strengthening compliance, and driving cost-saving strategies through effective claims management and risk mitigation practices. Keenan, now a part of Gallagher, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

Requirements

• Minimum of 5 years of experience handling workers’ compensation claims or providing related consulting services
• At least 2 years of experience in Risk Management or an equivalent combination of education and experience
• Strong understanding of workers’ compensation laws and regulations is required
• Demonstrated, hands-on experience developing and implementing: Return-to-Work programs, FEHA compliance and the Interactive Process
• Strong analytical and problem-solving skills with the ability to translate data into practical solutions
• Excellent organizational, planning, and time-management skills with the ability to work independently with minimal supervision
• Proven leadership capabilities and a proactive, self-starter mindset
• Exceptional written and verbal communication skills
• Comfortable presenting to both small and large groups
• Strong relationship-building skills with the ability to establish trust and credibility with clients and prospective clients
• Ability to collaborate effectively in a team-oriented environment
• Ability to thrive in a fast-paced, dynamic environment with changing priorities
• Highly adaptable, flexible, and responsive to client and business needs

Nice To Haves

• Property & Casualty Insurance background and/or a Self-Insurance Certificate are highly desirable
• Knowledge of the Education Code as it relates to industrial accident leaves is a plus

Responsibilities

• Analyze and manipulate raw workers’ compensation data to identify claim trends, patterns, and cost drivers
• Develop and present statistical reports, dashboards, charts, and visual analytics to clearly communicate findings
• Conduct periodic reviews of clients’ operational and financial program performance
• Provide actionable recommendations and best practices to improve workers’ compensation outcomes
• Support clients in enhancing return-to-work programs to reduce indemnity claim costs
• Advise on compliance with FEHA and the Interactive Process for industrial-related disabilities, helping minimize legal exposure
• Assist with integration of workers’ compensation and industrial accident leave programs (including Education Code benefits)
• Support implementation and expansion of medical provider networks, including communication and training of providers
• Identify opportunities to increase PPO utilization and maximize cost savings
• Assist clients in strengthening relationships with current medical providers or identifying new partners
• Collaborate with workers’ compensation claims teams to ensure proactive, effective claims management
• Participate in file reviews to promote timely and appropriate claim resolution
• Partner with internal teams to develop and execute Risk Improvement Action Plans (RIAPs)
• Coordinate and deliver client training sessions, workshops, and regional symposiums on: Workers’ compensation, Property & casualty risk, Medical cost containment, Risk management best practices
• Serve as a Union Educational Ombudsman, supporting communication and education across stakeholders
• Stay current on industry trends, regulations, and best practices through ongoing education and training
• Perform other duties as assigned

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed